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“Kenzlie & Ansley amazing service!”

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Country Inn & Suites by Radisson, Asheville West (Biltmore Estate), NC
Ranked #10 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 15 February 2014

Amazing experience from arrival to departure. This was my first trip to Asheville and I plan on making this my weekend getaway from now on! I couldn't ask for a better experience. The girls were very helpful with tips on restaurants, activities and sites! The room exceeded our expectations and was superb and met our needs and comfort. Kenzlie and Ansley thank you for enhancing our Asheville experience! The note and birthday gift awaiting our arrival shows that you go above and beyond to welcome your guest! See ya soon already planning our next trip! Alex and Jennifer South Carolina

  • Stayed: February 2014
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Thank JenniferStarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,400 - 1,406 of 2,025 reviews

Reviewed 10 February 2014

I had a FANTASTIC stay while visiting the Biltmore for my Birthday! We were upgraded upon arrival and the girls at the front desk were OUTSTANDING! I am in customer service myself and the little things really do matter! AWESOME SHORT VACA!! For the money best hotel experience ever by far! I will be back!

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  • Stayed: February 2014, travelled as a couple
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Thank Alexander W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

Our Room was exceptionally nice. The staff at this hotel is exceptional. My wife and I were blown away by the hospitality. Breakfast was very nice. Best hotel in Asheville in our opinon. Thank you so much. PS. The Pillows were so nice.

  • Stayed: February 2014, travelled as a couple
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Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Our first time in a Country Inn property. The receptionist was professional, knowledgeable, efficient and very helpful. Her suggestion of the Corner Kitchen for a meal was "right on". We were pleasantly surprised to receive an unsolicited upgrade to a suite. The bed was sumptuous. This was a great value and I would plan to stay here anytime we revisit Asheville. We changed our lodging plans from Holiday Inn Express to a Country Inn as a result of this visit, but that will be a separate review and the antithesis of this visit.

  • Stayed: January 2014, travelled as a couple
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Thank buffalobob65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

So glad we chose to stay at the Country Inn & Suites Asheville West! It certainly deserves it's #2 TripAdvisor rating(right behind the Biltmore - pretty impressive if you ask me!). This hotel is one of the best we've ever enjoyed and we are not easy to please. We will be back any time we can! Kudos to the management and staff for going over and above to make/keep this place an inviting place to stay. They take pride in this property and it shows!

  • Stayed: January 2014, travelled with family
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1  Thank JeanK374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

This is one of the most spectacular experiences I have ever had at a hotel. Upon arrival, we were immediately greeted by the front desk staff and they treated us as if we were old friends. We were unexpectedly upgraded to a larger room, and the room could not have been nicer! It appears the hotel was newly updated because the furnishings appeared to be very modern. Everything was immaculately clean. Coffee, tea and hot chocolate along with cookies are served at all times in the lobby. The lobby also had a nice seating area with a lending library that made you feel like you were staying in a bed and breakfast. Breakfast was excellent! We were delighted with both hot and cold options that far exceeded most hotels. The breakfast room staff was very attentive and hospitable. We were also delighted to get a kind, handwritten note from out housekeeper- Therese- on our last day wishing us a safe journey home. I would recommend this hotel to anyone! In fact, I have family planning a trip soon! I can't wait to return as well!

Stayed: January 2014
1  Thank Adventure1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Just returned home from a terrific stay at the County Inn & Suites in West Asheville. This hotel stay was as perfect as it gets! The check in was quick and accurate. The hotel was neat and clean. The lobby is very welcoming with an area with warm coffee, tea, and hot chocolate and a big plate of freshly baked cookies that await your arrival. They had the gas fireplace on for the family to warm themselves in front of while we checked in to the room. The room was clean and fresh smelling. The room came with a coffee maker with plenty of coffee and tea for in-room service. It also had a microwave and refrigerator which was an added amenity we didn't expect. The room was stocked with Pantene hair products and Vaseline hand lotion, which was nice touch since it gets so dry out in the cold. They have a library in the welcome area and our little girl loves books. She was thrilled that she could take one up to her room to read and relax as we unloaded the car. The breakfast was terrific. The staff worked constantly cleaning and restocking the buffet that includes oatmeal, cereals, fresh fruit, yogurt, eggs, bacon/ham, biscuits, breads, muffins, donuts, English muffins, waffles, juices, milk, coffee, tea, and hot chocolate. I was amazed that this was really a complimentary breakfast! They provide real dishes and silverware not plastic plates and plastic ware. This hotel is also located close to everything too! There is a mall across the street, downtown is a hop and skip down the road, the Biltmore House is relatively close, and only 25 minutes to Wolf Ridge Ski resort! Check out was pain free! We received our receipt under our door in the morning and just had to drop off the key when we were out of the room. The charges were accurate and they applied our rewards number we gave when we made the reservation. We will definitely be coming back to stay here in the future. Thanks for an excellent weekend away from home!

  • Stayed: January 2014, travelled with family
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1  Thank stacey b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Radisson, Asheville West (Biltmore Estate), NC

Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Asheville
#5 Family Hotel in Asheville
#6 Best Value Hotel in Asheville
#7 Business Hotel in Asheville
Price Range: £46 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Radisson, Asheville West (Biltmore Estate), NC 3*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 
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Also Known As:
Country Inn & Suites Asheville West Hotel Asheville
Country Inn And Suites Asheville West

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