We had pre-paid reservations for the Ghost Tour on 7 May 2011. We traveled from Hendersonville, interrupting an evening with friends to make this tour. When we got to the meeting spot - NO GUIDE!!! We were 10 minutes early, and stayed 10 minutes afterwards. Calls were made to find out where the guide was, but no answer. We traveled almost 50 miles and NO SHOW!!! When we called the next Monday, we were told they had failed to schedule us - this after calling them several days in advance, confirming our tour, and getting the place, time and date for meeting. After all of this, all we got was a very LIMP apology and nothing offered to make it up.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.