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“Easily one of the best places to stay”

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Renaissance Asheville Hotel
Ranked #28 of 63 Hotels in Asheville
Washington DC
Level Contributor
220 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Easily one of the best places to stay”
Reviewed 6 October 2013

Last time we stayed at a B&B in Asheville and discovered we're not B&B folks. This property was formally an Omni Hotel before Marriott took it over. They've done some renovations, but it's still a work in progress. I think they're trying to complete with the Aloft across town. So the details follow so you can make your decision:

-Staff: I honestly dare you to find better in Asheville. It was pride weekend in Asheville (didn't know that before going, but fitting). Everyone in the hotel was exceptional. One of the managers came over to talk with us after the event (a concert) and I felt completely welcome and at home. The bar staff was exceptional and the front desk was ready with recommendations. There is a specific gentleman at the front desk who has a very strong southern accent....my initial reaction was "umm...maybe he's a good old guy and won't understand the pride thing or my situation." He was actually the most on the ball and wonderful person. His service to everyone was outstanding. I saw him walk out the back to point out exactly how a guest should drive to the back parking lot. Really above and beyond.

-The back patio: If you smoke and enjoy wine, it was finished by Friday and is a great place to hang out.

-Free coffee in the mornings in the lobby. No other comment needed.

-Rooms: It was a good sized room with comfortable beds and pillows and a nice view.

-Bathrooms: a wee bit small but fine. I would have liked Marriott to have spent the money to completely redo the bath tiles and not just patch them. The spray coating on the bath was also beginning to chip. Also, the shower on/off valve was loose. (room 805)

-Towels: lots of them and not too plush. Great for drying off.

Overall, I would stay here verses other places in town. Centrally located and an easy 5-8 minute walk to all that is Asheville. The staff really made it 4 stars. I'm not sure if the person I met was the hotel GM, but either way, they should be proud.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank bumper1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (311)
Date | Rating
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English first
North Myrtle Beach, South Carolina
2 reviews
Reviewed 2 October 2013

I stayed at this hotel in September and must say it is an incredible, top notch hotel! It is very close to everything downtown. The staff were outstanding and very cordial. Elegant, clean and the staff were top notch! Kudos to the management for making our stay so enjoyable. I will go back!

Room Tip: There are no bad rooms at this superb hotel. You will not be disappointed!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank 9karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouver
Level Contributor
3 reviews
Reviewed 30 September 2013

Very convenient, walkable to whole downtown and great ambiance in the lobby. Rooms were little small but good view of the mountains.
Front desk staff normally very nice except one or two person in the morning...who refused to even grant 30 minutes extra timing on late checkout request.

  • Stayed September 2013, travelled with family
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Helpful?
Thank avmvancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitesburg, Kentucky
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 September 2013 via mobile

If you wanna stay downtown Asheville NC this is THE hotel!! It is in the best location by far. It is an easy walking distance to all the fun, food, and action that downtown Asheville has to offer!! The hotel is Very clean and Beds was Super Comfy!! The desk staff was very friendly and helpful when asked about town and everything we needed!! Oh...and a nice plus..they have Aveda products in the bathrooms :) This will always be our Asheville hotel from here on out!!!

  • Stayed September 2013
    • Value
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Helpful?
1 Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morgantown, West Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2013

We arrived late to find that they are doing some remodeling -- painting etc -- outside. We booked the room with points so I was worried.we often stay with the Marriott brand, but I can't remember the last time I stayed in a Renaissance. We walked in and the lobby was really nice. Mountain view room was more of a city view, but spacious, really comfortable room. Aveda products! Nice workout facility and pool. We walked to breakfast.

  • Stayed September 2013
    • Value
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Helpful?
Thank Laura5758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ames, Iowa
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 September 2013

Hotel was very accomodating for a business meeting with about 150 participants. Lunches were very good quality but the breakfasts could have been a little better, bacon was overdone. Elevators are slow but the room was very comfortable although somewhat noisy with the concrete construction, it looks like the outside is being remodelled.

  • Stayed September 2013, travelled on business
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Helpful?
Thank groggia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 25 September 2013

Really lovely hotel, and staff very welcoming, helpful and friendly.
Rooms luxuriously comfortable after a long and stressful journey over the Blue Ridge Parkway in very poor visibility.....didn'nt want to get out of bed!
Good breakfast....sorry to leave.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank petite100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Asheville Hotel

Property: Renaissance Asheville Hotel
Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 
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Also Known As:
Renaissance Asheville
Asheville Renaissance

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