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“Red Carpet!”

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Renaissance Asheville Hotel
Ranked #27 of 66 Hotels in Asheville
Tampa, FL
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Red Carpet!”
Reviewed 11 July 2014

Stayed the end of June for a Wedding. Staff at Check in was very accommodating. There were 3 wedding groups that weekend and we still were made to feel very special. Room was great, everything is within walking distance. Free parking a bonus! Housekeeping was stellar!

Room Tip: Higher floor is a bonus!
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  • Stayed June 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank BenMTampa_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (322)
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English first
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014

Excellent experience from start to finish. We had never been to downtown Asheville, so I was stressed about finding a place that was nice and close to shops and restaurants. This place was perfect! The staff was awesome. Whatever we asked for we received with a smile, from a quiet room away from the elevators (we got a corner room, which was great), to borrowing wine glasses in the evening. They even offered suggestions on where to eat. Very clean room, pretty comfortable beds, huge swimming pool, free wifi. Yes...small bathrooms. This hotel is conveniently located so that you can walk to all the fantastic restaurants downtown. We bought tickets for the Trolley Tour (best idea ever!!!) so we were able to learn the area quickly, and easily get around. Loved our time here!

Room Tip: Away from elevators, corner room.
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  • Stayed July 2014, travelled as a couple
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Helpful?
Thank Clare G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
penelope1976
Level 4 Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2014

The best part of this hotel is the location. We stayed on July 4th weekend and we literally walked right outside the door to see the fireworks! Very convenient to Pack Place Square, Thomas Wolfe House, and all the downtown life.

The bathrooms were quite small, but the room was clean and comfortable. Even with a full hotel, it was quiet and sleep was not interrupted by noise.

We'll be coming back again when we return to the Asheville!

Another note, the tour trolley stops at the hotel, and I highly recommend taking the tour, especially if you have only a short time in the city. You can hop on and off and it gives you a great idea of where you might want to go and hang out.

Room Tip: Try to get a view facing the mountains!!
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  • Stayed July 2014, travelled as a couple
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Helpful?
Thank penelope1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level 1 Contributor
4 reviews
Reviewed 7 July 2014

A huge thank you to Kevin for switching over the laundry when my husband and son came to visit from Boy Scout Camp! We went out for dinner and worried that we had left the laundry sitting in the washer and Kevin, a manager, was kind enough to jump in and help us out.

Hotel was a good base for our week long stay and super central. Walls are somewhat thin and doors slam really loudly and woke us up frequently as other guests came in and out.

Club level was one of the worst I have ever experienced! Really, really basic but better than nothing! If you have the option and are Gold Elite I would strongly recommend taking the points instead of using the Club Level.

Housekeeping and Front Desk were attentive and pleasant.

Room Tip: 12th floor is "club" but also a huge noisy banquet room so could be noisy.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Leorah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yokohama, Japan
Level 6 Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 July 2014

I had a comfortable stay at the Renaissance Asheville. The room was clean and quiet. A big plus is the Thomas Wolfe Memorial Home which is right next door. People travel a long distance to see Wolfe's home. All you have to do if you stay at this hotel is walk a minute or two. The hotel is also easy walking distance from downtown Asheville. If you don't know how to get there, ask the front desk staff. The hotel shop is exceptionally good. They carry mainly American-hand-made craft items, selected by someone with very good taste. The shop is open long hours every day, staffed by people from the main shop of the craft store, so they are very knowledgeable about what they're selling. The food at the restaurant was good. The prices were much more reasonable than most hotel restaurants.As a Marriott Club member, I got a free morning paper. I was also entitled to a discount in the hotel shop, but I forgot to ask for the discount. My only complaint is that the water in the shower wasn't as hot as I'd like, and the spray was a lot weaker than I prefer.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ms_Yokohama2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014

We were very happy with everything about the hotel, from the location to the room amenities to the staff. However, the walls are very thin, as we found out when we were awakened at 5 this morning by the loud conversations of the guests in the next room. At this price point, one would expect better sound insulation.

Room Tip: Ask for a room at the end of the hallway. That might decrease your chances of being awakened by loud...
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Stayed July 2014, travelled on business
Helpful?
1 Thank Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review, 6 July 2014
Thank you for taking the time to review our hotel. I apologize for the noise issues you experienced. However, I am glad to hear you enjoyed the rest of your visit.
Thank you again,
Terri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 6 Contributor
175 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 4 July 2014

Spent 1 night visiting Biltmore Estate. Close to downtown and highways makes it easy to find and equally easy to walk downtown, though our dinner plans required a drive. Lobby and rooms have been refreshened, beds comfy, Concierge Lounge had a great view but was both undersized and understaffed. Not many people when we went for breakfast at 8am and two families and a few solo business travellers had decimated the food offerings, and the indifferent hostess didn't seem interested. Maybe an off day? Did find the front desk staff pleasant, and plenty of secure outdoor parking.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davidandrose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review, 6 July 2014
Thank you for taking the time to provide us with both your positive feedback, and your constructive feedback as well. I am pleased to hear you enjoyed your visit with us overall. I will share the information you have provided with our leadership team. We do hope to serve you again in the near future.
Kind Regards,
Terri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Asheville Hotel

Property: Renaissance Asheville Hotel
Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 
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Also Known As:
Renaissance Asheville
Asheville Renaissance

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