Our party of 9 booked 3 rooms at this hotel. Upon arrival the staff was courteous and we were able to check in immediately to our rooms which was nice after a long travel day. The rooms are clean but dated. We paid $280 for our room and some Hampton Inns are nicer. We all hung out on the side patio which is very nice. We tried to order room service to the patio versus having the hotel prepare food and deliver to 3 rooms on 2 different floors, we thought it would be easy for them and made sense, the idiots that run this hotel need a lesson in "thinking outside of the box" and customer service. When we talked to management about this after the waitress had no idea how to get food delivered to the patio, the manager, blank stare simply said "its out policy, we don't deliver to the patio". We all thought this was insane so we walked to the inside restaurant and were told they had a wedding party of 20 arriving and could not seat or serve us...."they were too busy". We asked about ordering and having them deliver to the patio then, they refused. 2 out of our group walked to Mello Mushroom and purchased pizzas and they were yummy! Great pizza. We did however have a great view of the July 4th fireworks and the room was quiet. If you are looking for a hotel in downtown Asheville so you can walk around, this hotel has good location. That's about it.
- Official Description (provided by the hotel):
- When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Travel Republic (UK), Hotels.com, Ebookers, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Renaissance Asheville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Asheville
- Asheville Renaissance