I stayed at the Baymont in Asheville to attend a wedding. I was very much looking forward to my trip as I have heard that Asheville is absolutely beautiful. However, the service at the Baymont was horrible and really put a damper on the weekend. The room was pretty clean for the price and the location was great. However, the man checking us in to the hotel could not be more rude. It because so bad that no one wanted to approach the front desk out of frustration and not wanting to get into a conflict. There is absolutely no reason for rudeness - especially for a hotel that claims to be in the service business. Refusing to give out more than key, refusing to give any directions, refusing to give out the packets that the bride had left us at the front desk, and simply trying to be as difficult as he could really made my stay unpleasant. I will continue to recommend other hotels in the area to friends and will in no way recommend this hotel.
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- Also Known As:
- Baymont Inn Asheville / Biltmore Estate Hotel Asheville
- Asheville Baymont Inn