We stayed here for two nights while visiting Biltmore. There was positives and negatives. The positives: The room, grounds and public areas were very clean. The breakfast was really good and had a full selection, including hot food. There was always cookies and coffee available in the lobby. The front desk staff was very friendly and efficient.
The negatives: We had a room on the third floor, parking lot side. The noise from the road was very loud and we could hear every truck that went by all night. It is a busy street. The parking lot has very narrow spaces and hardly any room to back out (narrow). It also doesn't circle around so if you get to the back and there is no spaces, we would have to back all the way around the building as there was not sufficient space to turn around. Our last morning, due to a busy 16 hour day the day before and not getting in until after 1 am, we were looking forward to sleeping late before the 11:00 check-out. That didn't happen as at 9:20, a maid was running the vacuum cleaning in the hallway outside of our door. After a busy day and not sleeping well the night before due to the noise, this was extremely annoying. We were given a handicapped room (did not request it) and the double beds were so small, we ended up having to each sleep in our own bed, which we hated. Since the bathroom was handicapped equipped, the shower head was extremely low. I am 5'6" and I had to bend over to wash my hair as it only came to around my nose.
Now this is not the hotel's fault, but we also thought being across from the mall would be wonderful as our first night we had no plans. Don't stay there because of the proximity of the mall. The mall has very few stores open as most have closed down. We ended up not even getting out of the car as it was so deserted.
I love Country Inn & Suites and we frequent them often, but this one, I would not stay at again due to the noise level and other issues.
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- Also Known As:
- Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
- Country Inn And Suites Asheville At Biltmore Square
- Country Inn Asheville
- Asheville Country Inn