I was disappointed in the room. Loyal Marriott customer and of all the local choices decided to try Springhill. My first and last time for this hotel concept. Room was regular size room cut up with a few walls which made the bed area extremely tight. Due to the tight spaces it puts the a/c unit within a foot of the bed. Typical wall unit without ability to modify blower speed so noisy and air blows on person sleeping on that side if the bed.....just poorly designed room. Staff member acknowledged that others also complain and newer properties may have resolved this. Do not stay in king size bedded room if this might be a problem for you. 2 queen rooms might be better so you can avoid the bed by the a/c. Window does open so you can turn unit off in good weather.
Housekeeping dropped the ball as well...old water bottle from prior guest left in corner and forgot to service our room one day. On the + side staff and breakfast comments from others are on target. Lots of folks staying here though so they must be okay with things, but not for me with so many other, higher rated choices nearby at comparable price.
- Official Description (provided by the hotel):
- If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more less
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- Also Known As:
- Springhill Suites Asheville Hotel Asheville
- Asheville Springhill Suites