This was our first time staying at an Aloft hotel and we will seek them out in the future. Loved the design of the rooms and public spaces. Check in was friendly and quick. Max at the front desk was very helpful. He called the room once we arrived to make sure all was well (I love when that happens). We had a room overlooking the city, not the pool and mountains. The hotel is pet-friendly so I'd asked for a pet-free room due to husband's allergies. They told us the manager had personally made sure the room was allergy free. That's good service!
Parking is only $5 which is fantastic and unexpected. The location is excellent for visiting local breweries. shops and restaurants.
The room itself was on the small side but we loved the setup. The bed faces the windows which have desk/shelf areas for storage. One small complaint is that the blinds are noisy and we could hear when our neighbours in the next room opened and closed theirs. We really loved the water carafe and ice bags available in the hall. A great solution that's more environmentally friendly than bottled water.
We used the pool and it is gorgeous with a view of the mountains. There's great seating out there and even fire pits in the evening. We stayed on a Monday night and didn't have any problem with noise at all.
Our rate included 2 free cocktails, and although they were good, the bartender was not very friendly. There was some kind of dance lesson going on in the lobby and the bar was very nice with a pool table and outdoor balcony seating.
Overall we loved this hotel and were sad our trip to Asheville was so short.
- Official Description (provided by the hotel):
- The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more less
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