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“great location, trendy, easy parking” 4 of 5 bubbles
Review of Aloft Asheville Downtown

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Aloft Asheville Downtown
Ranked #19 of 63 Hotels in Asheville
Certificate of Excellence
Columbia, South Carolina
2 reviews
“great location, trendy, easy parking”
4 of 5 bubbles Reviewed 10 August 2014

The hotel is in a great location. Parking was easy, and we walked almost everywhere. The decor was trendy, the entire place was clean and well maintained. The room was very small, and not that impressive, for the cost. We visited friends 3 miles south at a "theme" hotel that was comparatively priced, and were amazed at how much larger and more luxurious their room was. Granted, we chose this hotel because of the location, and that was the best part of staying there.

Room Tip: We arrived long before check-in and asked if we could check in early. Our room was available, but we...
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  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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912 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
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English first
Regina, Canada
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 7 August 2014

First let me start by saying the hotel itself is very nice. It is modern, trendy, and very clean. The location is right in the center of Asheville, and is extremely convenient to get to any of the tours/nightlife around the city.

We arrived at the hotel early, before the check in time, just to see if our room happened to be ready. The gentleman behind the desk said we should come back at 1:30 and the room would be ready.

We came back to the hotel at 2:30 and asked the girl (she seemed quite young) behind the counter if our room was ready. She said no. We asked if she could check on the status, as the person before told us it would be ready at 1:30. She said to have a seat and she'd let us know. We waited patiently, all the while watching her pay attention to the dog they have in the lobby (very cute, by the way) and getting herself a snack and drink. She never came over to us a mere 10 feet away to update us.

3:05 rolled around, and check-in starts at 3:00. She was still behind the counter, and we still hadn't been provided an update. My wife went up and asked, and sure enough our room was ready. We're still not sure how long it was ready before that.

It may not seem like a big deal, but we were up early that morning, driving for quite a while, and were expected to be at an event at 4pm. It was quite frustrating not being updated on our room status.

Saying all of that, we only stayed 1 night, but our interactions with the other staff were quite friendly. This may just be one employee that has soured our experience with the hotel a bit.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Loved staying here!! Best location, parking easy and reasonably priced. Pretty lobby with several breakfast options. Bed super comfy. Didn't get to swim in the pool, but looked lovely. Pet friendly, even provided dog bed, water bowl!! Most important for me, anyway :) spotlessly clean!!

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank amandatravels_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan L, Starwood Hotels at Aloft Asheville Downtown, responded to this review, 2 September 2014
Dear amandatravels_11,
Thank you for your review. Just as much as you loved staying with us, we loved having you! It’s our team’s priority to make our guests have a great experience, so we are delighted to hear you enjoyed your stay as well as your furry friend. Thanks again for sharing, and we hope to see you again should you return to the Asheville area. All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mechanicsville, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2014

This hotel while a bit pricey is well worth it. Centrally located in Ashville close to great dining, history, and shopping.

The staff were great and their knowledge was excellent.

I would be nice to have a free breakfast but we found a wonderful breakfast across the street

Room Tip: Get a room on the 3rh floor with access to the pool and great smokey mountain views
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank vamama67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 August 2014

The rooms and amenities were awesome and everyone at the hotel was super friendly. I especially loved swimming in the salt water pool while enjoying an awesome view of the Blue Ridge Mountains! But the best part was the location. Easily accessible and in the heart of downtown Asheville, everything I needed was in walking distance. Not to mention the Biltmore Estates and Blue Ridge Parkway is only a short drive away!

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

Alofts are quickly becoming my go to for business trips. Simple, clean and usually in great locations. Aloft Ashville is in a great location for a long weekend, right in the heart of downtown. There must be 30 restaurants and bars in walking distance.
The reason I think it's a bit more boutique is because of the great 2nd floor lobby with a large outdoor patio, perfect for a pre-dinner drinks or a night cap. Also the rooms which open onto the pool deck take the space to a new level of comfort. You cannot beat the added outdoor space.
If it's a long weekend and your not concerned about the "full service " aspect of a luxury hotel this is the ideal base to explore Ashville.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NoBagsChecked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

We reserved one of the Pool Cabana rooms and this past week and LOVED it. The room was European in size, but had everything you would expect in a hotel room: 2 very comfortable queen beds (our request, since we were traveling with a teen), desk, chair, and bedside table tops, mini fridge, closet space and safe.

The hotel has a fun modern look and the Starbucks and bar area were busy most of the time. There is a dog walking area on the pool level; we saw quite a few folks out there walking (and cleaning up after) their dogs.

The staff were all very welcoming and friendly. If location is important to you then the Aloft Asheville will fit the bill perfectly as it's in the heart of it all. As an aside, call the front desk to make your reservation - you might just get an incredible deal on rate. We did!

The only reason we would stay ANYWHERE else in Asheville would be if they didn't have rooms available.

Room Tip: Call the hotel directly and ask for any specials they are running. We paid $62/night for the 2nd ni...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MountainMaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aloft Asheville Downtown

Property: Aloft Asheville Downtown
Address: 51 Biltmore Avenue, Asheville, NC 28801-3626
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville > Downtown Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 63 Hotels in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft Asheville Downtown 3*
Number of rooms: 115
Official Description (provided by the hotel):
The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more   less 
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