We are experienced B&B travelers who stayed here 1 night in April 2014-stayed in the back building as we had a pet with us. We were checked in by Vanessa, and had to call her back to our room after inspecting the cleanliness/condition of the room. Toilette not cleaned, food in the sink, coffee/grounds in the pot from previous guests, fan blades coated with dust and dirt/dust balls in living room.
She agreed condition of room was not acceptable and did a new cleaning while we left the property for an hour or so. Upon our return we were greeted by David, whose first words to my wife were "You can't park your car here-sorry for the condition of the room". It was too early in the year for flowers/garden to be in bloom, but the view from my doorstep of the neighbor's yard waste/brush pile was no treat. We did not stay for breakfast, so can't comment on the food.
Travelers deserve better than this when spending $200+ per night.
- Official Description (provided by the hotel):
- Hill House Bed & Breakfast Inn lies in the heart of Asheville, NC, just minutes to downtown and Biltmore Estate. Enjoy those extra special touches, from exceptionally restful beds and delightful breakfasts to our expansive wrap-around porch overlooking the gardens. You'll feel comfortably at home in the casual elegance of this 1885 residence with an eclectic mix of antique, traditional and unusual furnishings. Choose from ten guest accommodations, many with fireplaces and/or whirlpool tubs. ... more less
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