As we arrived, the primary tour guide passed us in the hall with another tour group of three people. There were three of us in our group, and rather than asking us if we wanted to wait for her next tour, she passed us off to an intern who had never given the tour before. He did the best he could, but did not add much to our experience. In several cases, we had to tell him what a particular artifact was. In time, I'm sure he will be a good tour guide, but he's not there yet. I'm much more disappointed with the primary tour guide for not ensuring that we got our money's worth. On the subject of money, this tour cost us $8.00 and we took several other tours which cost less and which were of much better quality.
The concept of the tour was also a little strange. Rather than gear the restoration and exhibits to the Smith or McDowell eras, the rooms were each themed to a different era over the lifetime of the home. This made things more confusing rather than more clear.
Considering that this is the oldest "Mansion" in Asheville, I really thought that it could have been presented better.
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