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Homewood Suites by Hilton Asheville- Tunnel Road
Ranked #7 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 14 May 2014

The hotel is very nice. We took full advantage of the kitchenette in the room during our stay. This was our first stay at a Homewood Suites Hotel. We'd stay here again in the future. It's convenient to the Biltmore House Estate and downtown. Although we didn't take advantage of the amenity there is a shuttle that can take you downtown as well.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014

The hotel is in a great location, just a few miles from downtown. We used the free hotel shuttle to get downtown and took a taxi back since the shuttle runs until 10pm. The taxi ride back was around $6. We didn't use the indoor pool, but it appeared nice. Our room's air conditioner was noisy (Rm 202), but the bed was comfortable. The facility was clean. Breakfast was a typical continental spread with eggs/sausage, cereal, and fruit/yogurt. Overall, a good experience.

  • Stayed: May 2014, travelled as a couple
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Thank Kristen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014 via mobile

What a great stay. Clean hotel, friendly staff. Great breakfast. Room was spacious and well equipped. Loved Shepeard, he checked us in that evening and was super friendly. We were in town for a dance competition and he even came by the competition to cheer my girls on. They loved that. We travel to Asheville at least once a year and will definitely make this our hotel to stay in.

Stayed: May 2014
Thank Asimo184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Ridiculous ...inept check-in, broken toasters ...NO WAFFLE MACHINES ...employees' carting off food ....wow! Okay, if you don't mind mind watching employee theft while they cart out stolen food/drink you'll more than likely enjoy this place as long as you don't expect the typical waffle machine in the mornin' or toasters that work for that matter. For heaven's sake, DO NOT CALL AHEAD AND ASK FOR YOUR HH HONORS # that has been dormant for years ....they'll get that info on the phone but when you arrive in person, the wringer you're put thru makes ANY POSSIBLE POINT ADVANTAGE way past reason. This place is a coulda shoulda kinda place but for the cost, you'll do much better down the road, literally

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Cathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this reviewResponded 14 May 2014

Thank you for staying with us while visiting the Asheville Area with family. We appreciate your feedback and will use it to better our product and service. I am so sorry to hear of your experience at check-in, the trouble you experienced contacting Hilton Hhonors about the dormant Hilton Hhonors number, your disappointment about there not being a waffle maker as part of our Hot Full Breakfast and also apologize that there was trouble with the toasters during your stay. As per our Suite Assurance Guarantee I have refunded a night of your stay in an effort to sincerely apologize for your disappointments. Thank you again for sharing about your stay and we hope to see you again soon.
Warm Regards,
Troy Ferguson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

We stayed here for three nights and it was a great stay.

The hotel's location was great, just minutes away from both downtown Asheville and the Blue Ridge Parkway. It was nice that the hotel offered both breakfast and dinner. We mainly ate breakfast in the hotel to start off our day and then took advantage of the hotel's printout of restaurants in the area.

Inside, the room was comfortable and although it had a kitchenette with a microwave and two electric burners, we only used the toaster and the refrigerator.

This hotel had everything we needed and we likely will stay here again the next time we come back to this wonderful city.

  • Stayed: May 2014, travelled with family
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2  Thank kurokitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

We stayed for two nights when visiting Biltmore. Great rooms and convenient to downtown, restaurants and Biltmore. Easy access to all attractions, loved having the kitchen. Only complaint was wifi was difficult to access. We had better wifi in Honduras than at this hotel.

Stayed: April 2014
Thank mob3172012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

This was a great family friendly hotel. The only issue I had was the bathroom was not cleaned very well when we arrived and was not cleaned very well while we were there. I found short black hairs in the sink when we checked in and after each room cleaning.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Marsha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this reviewResponded 7 May 2014

Thank you for staying with us while visiting the Asheville Area with family. It is great to hear that you had a great experience during your visit. Please know that cleanliness is very important to us for our guests, and I am sorry to hear that your bathroom was not to your satisfaction. Please do not hesitate to let us know if you find anything of this nature as we want to take care of it right away. Thank you again for sharing your experience and we hope to see you again soon.
Sincerely,
Troy Ferguson
General Manager

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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
Price Range: £79 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Full renovation completed in Spring of 2017. Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our all-new fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary evening social. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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