Check in was smooth. Hotel centrally located to all great restaurants, Biltmore Estate, Downtown Asheville and more.
Breakfast was good. Great coffee. Staff working the breakfast crowd were very pleasant and thorough. Always cleaning and picking up and making sure there was plenty of food.
The room was dated. Comfy but dated. The AC unit in our room was so loud! It kept waking us up everytime it came on. Good water pressure for the shower. Bed was very comfy. Clean and always kept up every day for us. For the most part the front desk staff was very helpful informative. One gentleman even went as far as looking up restaurant menus and specials for the evening. And then there was another gal who was less than enthusiastic about being asked anything. She needs to work on her customer service skills :)
On one occurance the maintenance staff knocked on our door to chck the smoke detectors. Really? Couldn't that have waited until the room was vacant? Interupted my nap.
Price a little high for being average and dated.More
- Free Wifi
- Free Parking