The cabin (Greg's Get Away) was quite nice -- the location affords a great balance between convenient to attractions and restaurants while still feeling remote when actually in the cabin. The cabin was also very clean, comfortable, etc. - no complaints there.
The most unfortunate experience came on our last day, when a crew of maintenance men performed work on our cabin (power washing, roof cleaning, tree pruning, etc.) for more than three hours straight. This was highly disturbing and very loud - especially since we were looking forward to spending our last day in Asheville relaxing and resting. That was essentially impossible with the noise and activity surrounding us.
In addition, we had ordered some groceries in advance, which were to be charged to my credit card but in fact were not -- they appear to have been charged to someone else's card (last four digits on the receipt from the grocery store did not match the last four of my CC). In this day of identity theft, etc, I find this extremely disconcerting. No doubt it was an easy, honest oversight on the part of the owner/operators (and offering to buy groceries in advance is certainly a nice offer that makes arrival in the cabin more pleasant), but it is nonetheless very unsettling to have a mix-up of personal information.
Unfortunately, these last two points left a bad taste in our mouths about this property, and we would not return.
- Official Description (provided by the hotel):
- Asheville Cabins of Willow Winds is a luxury vacation resort with cabins and cottages in a secluded woodland garden setting in the city of Asheville just 3 & 1/2 miles from the Biltmore Estate. All of our cabins and cottages are completely equipped and beautifully furnished with designer touches. Private hot tubs, spacious decks, gourmet kitchens, and wood burning fireplaces at each of our one, two, or three bedroom cabins. Savor the peace and serenity while enjoying hiking trails, trout pond, recreation areas, exercise room, free movies and WI-FI, gardens, fountains and more! ... more less
- Also Known As:
- Asheville Cabins Of Willow Winds Hotel Asheville