We had a change of plans and arrived in Asheville on Saturday at 11:30 am - tired and in need of a shower. There were very few vacancies and 1 hotel wouldn't let us check in until 3:00 pm.
We stopped in at the Holiday Inn and Lisa was wonderful. We explained how tired and dirty we were. She arranged for us to check in, go to the pool and then she went to see what rooms could be made available. After only an hour wait, our rooms were ready! she went out of her way to get us an early check-in. All the people at the hotel were so nice.
The room was quite nice, clean and the bed was very comfortable.
Thanks to Lisa, I will always stay at a Holiday Inn whenever possible.
Great customer service, makes repeat customers.
- Official Description (provided by the hotel):
- Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Asheville Downtown
- Holiday Inn Asheville
- Asheville Holiday Inn