Good convenient hotel on Tunnel Rd, that does the little extras. Best night to stay is Wednesday when from 6 to 7 there is free domestic bottles of beer at the bar. Indoor / outdoor pool is unique for this price hotel.More
Good convenient hotel on Tunnel Rd, that does the little extras. Best night to stay is Wednesday when from 6 to 7 there is free domestic bottles of beer at the bar. Indoor / outdoor pool is unique for this price hotel.MoreShow less
We truly appreciate you staying with us and for taking the time to review our hotel on Tripadvisors. Our friendly Holiday Inn & Suites Associates enjoy treating everyone like royalty. We look forward to you continuing to stay with us in the future…. Happy Travels.
The Holiday Inn was a very nice stay. The staff at the front desk was very kind and extremely helpful when it came to recommendations of the area. Jim (I believe that was his name) at the front desk was awesome! Seemed genuinely happy to help our party find a good restaurant and helped us deal with a room mix up right away. I would stay here again.
Thank you for taking the time to review the Holiday Inn & Suites by IHG. We truly appreciate your comments. We shared your comments at our daily huddle, the team was thrilled you gave special mention to our Front Desk Associates. Our entire team looks forward to assisting guests staying at our hotel, and truly enjoys doing so. Happy Travels!
We had a very nice stay at the Holiday Inn! The staff was incredibly nice, our corner suite was very pleasant, and room service was great! In fact this place had more amenities than the more upscale places we have stayed in Asheville! My only problem is the location! It's advertised as a downtown hotel which it is not. You have a great view of the interstate, an Outback Steakhouse, and the "lonely hearts" motel next door with dirty mattresses, broken down cars, and shooting gallery on display for those in the adjacent hotel to view! Despite that it truly was a nice hotel! In the future Holiday Inn should take into consideration their neighbors when building a brand new hotel!
Thank you for taking the time complete a Trip Advisor review. We do appreciate feedback as it only helps us to improve our product for the future. We are glad to hear you enjoyed your stay with us.
There are two Holiday Inns on Tunnel Road and we are the closest to Downtown and to differentiate both of the hotels, we were given the name "Downtown" by IHG (Intercontinental Hotels Group). We by no means are trying to incorrectly advertise as Downtown property. Again, thank you and we look forward to seeing you again!
A nice enough place to spend a night. Difficult to reach from the road as the main entrance is shared. We could see it but it took a little time to reach it in the dark. Probably due for renovation. Not far from Biltmore Estate. Close to a lot of chain restaurants.
We truly appreciate you staying with us and for taking the time to review our hotel on Tripadvisors. Our friendly Holiday Inn & Suites Associates enjoy treating everyone like royalty and it makes arriving in the middle of the night much more welcoming. We look forward to you continuing to stay with us in the future…. Happy Travels.
The hotel is clean and comfortable, the room good size with firge and microwave and the staff friendly and helpful. The breakfast was fine and reasonably priced. Got great value with a state govt rate. This hotel is close to downtown but it is not downtown. It is on a busy street with strip malls and chain restaurants. If you have a car downtown is a short drive through the tunnel. If not you cannot walk downtown. This hotel is back off the road so it is quiet, but the signage is not good.and it is easy to pass it by. The lighting was not great but the desk clerk quickly brought up an extra lamp when requested.
Thank You for taking the time to write about your recent stay at the Holiday Inn & Suites! I greatly appreciate it! We work very hard to ensure our facilites and service are superior and strive to be the best Holiday Inn & Suites around. We look forward to welcoming you back to our property and thank you again for the wonderful and kind words of praise!
This hotel is behind a very dodgy looking motel, and very badly signed on how to enter the property.
Once on the site its a pretty average holiday inn, - though the bar does a nice selection of local beers.
Watch out if you book it via the "book early & save with breakfast" option via the IHG website. The amount allowed doesn't really cover a lot of the items on the breakfast menu -- unlike the Washington holiday inn, which covers the works.
Thank you for your stay with us and leaving feedback of our property. We are glad to know you appreciate the cleanliness of the room. However, I am sorry that you found your stay to be less than satisfactory due to the room package and hotel location. I have taken note of your valuable comments as this will allow us to improve on our efforts.
While we understand that your stay was was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.