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“Noisy”

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The Residences at Biltmore
Ranked #21 of 63 Hotels in Asheville
Certificate of Excellence
Maui, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Noisy”
Reviewed 8 August 2014

Our experience at Residences of Biltmore was good at best. The unit was not exactly like the photos. The living room area was smaller than appeared in the web photos, and the furniture was somewhat tired. The kitchen was stocked with utensils but missing many items; a couple of forks, top for a pot, but no pot, ect. Although the kitchen was nice. The unit had a stacked washer and dryer which was a plus, but the dryer did not work. The bathroom was large and had a jetted tub. They sort of provided maid service, although the maid did not make the bed, and only supplied towels. The real downside was the noise. We were on first floor and you could hear every step that was made on the floor above, including when they flushed the toilet or took a shower. The people above us got up at 6 am each morning, and the noise was enough to wake us up. Each unit has a patio with 2 chairs, but all patios face the parking lots, so not very relaxing. No view at all from any units. It's not a bad place to stay, since it's roomy enough for two, but not a value for the price. And ok, if you don't mind the noise.

Room Tip: Top Floor room would be quieter
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Cat J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Austin
Level Contributor
191 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 August 2014

I really like this place with one exception. It is noisy from the adjacent units. The kids upstairs wake us up every (early) morning by running around like elephants, complete with screams. If the toilet is flushed in the adjacent unit, it is LOUD in the bedroom. During the day, you don't get those noises. It is very nicely equipped, with a Direct TV in each BR and the LR. Fully equipped kitchen means you don't have to eat out for every meal, a huge convenience. Located near the Biltmore estate, it is still only about a 12 minute drive to downtown and you can be on the parkway in short order. If it weren't for the noise from the unit above, I would give it an excellent rating. So, when you book, ask for a top floor room for sure.

Room Tip: Get on the top floor for sure.
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funlonghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Badajoz, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

I booked this hotel for 6 guests and the price was a bargain!! I was so surprised by how nice these residences were. The entire suite was modern, clean, and beautiful. The bathrooms were amazing and even had towel animals. There was a full kitchen, modern technology and comfy beds. The master bedroom even had robes. It was a great hotel and in a great location (especially for checking out the breweries). I would 100% return.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ashley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthington, Ohio
Level Contributor
3 reviews
Reviewed 4 August 2014

The rooms are quite nice -- spacious -- all the amenities. Price is excellent for quality. Staff is very accommodating and seems to work hard to make sure everything goes smoothly. Stayed for a week - we'll be back.

Room Tip: Rooms in the upper building are closer to the pool area.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Cack-a-lack-eee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

We stayed at TRAB for two nights. Everyone in the front office was friendly, courteous, and extremely helpful during our stay.

It was a nice touch to have paper towels, laundry and dish detergent, salt & pepper, along with morning coffee maker/coffee & condiments so that we didn't have to pack them. Premium channels on the flat-panel TVs were also a nice touch!!

Our unit (suite) was nicely appointed - clean and new appliances. It was immaculately kept. We had all the comforts of home during our two night stay. The bedding was wonderful.

We will come back here the next time we visit Asheville!!!

G&M
Bolivia, NC

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Roddo-on-IBIS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Residences at Biltmore, responded to this review, 3 August 2014
Roddo-on-Ibis3,

Thank you for your kind review. We try to provide all the comforts of home so your unit can be a positive part of your visit to the area. We look forward to your next visit.

Bill C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 August 2014

My family consisting of 2 adult children has an absolutely wonderful stay at Residence @ Biltmore. Cleanliness is the highest priority to us and this unit was impeccable. We had a two bedroom suite with a hide away in the living room. So many wonderful things to say about this unit but one of the best features when traveling with Children is the two bathrooms. The kitchen was perfect for morning breakfast. I think they thought of everything : makeup mirror in each bath, an umbrella, even a serving tray for breakfast in bed. My son forgot his toothbrush and called registration and they happily supplied a toothbrush. The kitchen was well supplied with cutlery, pots and dishes that was more then sufficient for our needs as well. In the early evening before dinner we enjoyed siting on the balcony enjoying a cup of coffee. A beautiful unit, a wonderful stay and a property I would highly recommend.

Room Tip: Try for a room on a higher level if noise annoys you or if you are a light sleeper. You can hear peo...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank MaryAnn7733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Residences at Biltmore, responded to this review, 3 August 2014
MaryAnn773,

Thank you for your great review. I am so thrilled we could meet your expectations. Our goal is to make your unit feel like home-away-from home. This is even more paramount when traveling in larger groups as having that family time together in our units can enhance your trip. I am so happy you were satisfied. I hope you can visit again soon.

Bill C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

My husband and I stayed here for 3 nights while discovering the city. We had a studio queen on the top floor which was very spacious and comfortable. The balcony had a table and 2 chairs and it was nice to sit out there to enjoy the cooler weather. The kitchen was well equipped with stove, refrigerator, microwave, coffee maker and toaster, plus all the dishes and cookware you need. The bathroom was spacious, with double sinks and a large shower. There was a stackable washer and dryer in a closet in the kitchen, with laundry soap provided. The pool and hot tub were very nice. The people at the front desk were friendly and efficient and members of the housekeeping staff keep the unit pristine. Location was perfect, very close to the Biltmore Estate and Biltmore Village shopping area as well as downtown.

Room Tip: We had unit #432 which was on the top floor on the end. Very quiet location
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank jflk01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Residences at Biltmore, responded to this review, 3 August 2014
jflk01,

Thank you for your kind review. I will pass your compliments on to the team as they take great pride in making our guests feel as comfortable as possible. We hope you will have the opportunity to stay with us again in the future.

Bill C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Residences at Biltmore

Property: The Residences at Biltmore
Address: 700 Biltmore Avenue, Asheville, NC 28803-2591
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Asheville
#13 Family Hotel in Asheville
#25 Business Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Residences at Biltmore 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina. Guests may select from Studio, One, Two, and Three Bedroom luxury suites depending on their individual needs. Designed to create a unique "home suite home" experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit. Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville

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