After reading the reviews for this property, I was expecting a spectacular rental property! However, I was sorely disappointed! The best aspect of this property are the mountain views and I give them full credit for the spectacular views. However, the property itself needs some serious updating and cleaning. I called the first morning we were there to report that the pots and pans were unacceptable and they obviously knew this because they replaced all of the pots and pans. I also reported that the kitchen was not clean and they sent a housekeeper to clean under the sink which was absolutely filthy and also under the cabinets where the pots and pans were stored. One of the pans had old dried food on it!!! While the housekeeper was there, I went to use the blender and it had mold growing in it!!! I advised the management that the return vents had filters that had obviously not been replaced in over a year as there was dirt and dust all over the outside. They did not send anyone to take care of this issue and I brought this to their attention again at checkout.
The stove had only one working burner and management's response was to bring a hot plate. Also, the stove had only one knob you could read. All of the rest of the knobs had no readable numbers and one knob did not even belong on this stove. I had to move the only readable knob from burner to burner only to find out the other burners didn't work properly. This stove was at least 30 plus years old!!
I have rented many homes via VRBO and Trip Advisor over the last few years, including Vermont, Maine, St. Simons ( several) Tybee Island , Highlands, NC, and Blue Ridge, and never have I rented any location in as poor of a condition as this. Even the refrigerator at this location was not clean.
Most places on Trip Advisor and VRBO are privately owned or at least the ones I have rented are. This location is clearly nothing other than a for profit rental, owned by a business or corporation, no one is personally responsible or personally invested in it's success. I spoke only to employees who made it clear that that was all they were and that they would convey my complaints, etc. to management.
Would not reccomend this property to anybody!!
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