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Best Western Asheville Tunnel Road
Ranked #20 of 66 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 July 2011

After reading the good reviews on Trip Advisor, we decided to give this place a shot. The location was very good, close to everything you want to do in Ashville. Right next to the downtown and Grove Park Inn and Biltmore.

Not impressed when we arrived. They had old fashioned A/c units that never really cooled the room. We woke up damp from the humidity. Also, our IPAD would never connect. This is despite contacting the IT number provided by the front desk. To their credit, the clerk did give us a credit of 10% per night for our trouble.

The worst thing was the last night we were there. I woke up with a huge red welt on my back. I pretty much brushed it off and didn't think anything of it. However, when we came home, both my husband and I (within 24 hours) were covered with red, raised welts behind our knees and legs. We are still itching.

I do not recommend this hotel and suggest you avoid it.

  • Stayed: July 2011, travelled as a couple
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1  Thank DiscriminatingDiva08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,391 - 1,397 of 1,508 reviews

Reviewed 6 July 2011

We stayed one night. Our family of four and a small dog. The room was clean. Bathroom needs updating. Nice pool. Breakfast was very good and more than we expected. Comfy beds. All in all a nice place for the price. Nice doggy bag leash attachment was given to us on check-in. Would stay again. Far better than the place down the street we stayed at in November. Beware of the others.

  • Stayed: June 2011, travelled with family
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Thank hartlandmom11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2011

The desk clerk made our stay special by being very patient while registering 16 motorcyclist. Later that day, she was very patient with us while we partied at the pool and she allowed us to stay at the pool a little after closing time. This property was located perfectly fro our visit to the Biltmore Mansion

Room Tip: ...ask for the manager's special.
  • Stayed: June 2011, travelled with friends
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Thank HDBADBOY1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2011

Pick a room facing the pool and, if in June or July check out the wild black berries growing in the back of the property.

  • Stayed: June 2011, travelled with family
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Thank BILLKOLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

My wife and I took a trip back to see our kids in Wisconsin and decided to see the Biltmore Estates. What a beautiful area and friendly people. Our stay at your Best Western was very nice and the service was great. The morning breakfast had a lot of variety and very clean. If we get back to your area again, we will sure stay again.

  • Stayed: June 2011, travelled as a couple
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Thank pindaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

I went online the nite before our trip to Gatlinburg to find a room for one night. I was happy to find one close to the Biltmore house . Enjoyed the breakfast , esp the waffles. I will stay at Best Western again in the future trips to Biltmore.

  • Stayed: June 2011, travelled with family
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1  Thank PARDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

We found this hotel attractively decorated and clean. The staff members were all quite knowledgeable of the area, friendly and very helpful. Problems and concerns were promptly addressed. Breakfast consisted of a good variety of foods.

Room Tip: Rooms in the back of the hotel are quieter.
  • Stayed: June 2011, travelled with friends
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Thank Bunnygirl12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Road, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Romantic Hotel in Asheville
#22 Family Hotel in Asheville
Price Range: £72 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western

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