- Free Wifi
- Free Parking
We stayed here because we lost our reservation at another hotel. I can't believe they call this a Ramada. More like a blast from the past. The entire hotel was dated from the 60's. The pool was dirty and the hot tub was cold. We were told by the manager at check in that we would be charged $100.00 for incidentals. I thought this was a high amount. He said people steal things. When we got into the room, I was like, steal this stuff?? Never. Although the manger was helpful and accommodating, you could tell he was under staffed and operating this hotel on very limited funds. The owners should do a complete overhaul and give this guy some help.
I am sorry that you found our accommodations not up to your standards. The $100.00 deposit is for any additional charges incurred during your stay. All hotels authorize an additional amount on your credit card, they just do not tell you. I have recently taken over the management of this hotel and yes, we have problems. And yes, we are in the process of taking care of these problems on a one on one basis. This hotel was built in the '60's and has been rennovated several times. Major changes are planned after October.
Thank you for choosing Ramada and I hope that you will give us another chance on your next trip to Asheville.