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“Badly needs updated, heater is very noisy”

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Ramada Asheville Southeast
Ranked #55 of 65 Hotels in Asheville
Bethel Park, Pennsylvania
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Badly needs updated, heater is very noisy”
Reviewed 2 December 2013

Our party of 3 spent one night on November 30. The bedspreads were in need of replacement; the mattresses were clean. When we entered the room it was freezing, so we put on the heat. Loud is not even a good description! We blasted the heat and left to go into downtown for food. When we returned, we turned it off and went to bed. Somehow we didn't freeze overnight. Speaking for myself, I didn't sleep well, even with the heater shut off and the quiet.

If you want to go to the downtown area for restaurants and bars, stay on Tunnel Road or closer to downtown. It is easy to get lost with 240 and 40 and all of these highways around the place.

Room Tip: The room we had was on the top (3rd) floor. It wasn't good.
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  • Stayed November 2013, travelled with friends
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Helpful?
Thank DiWelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this review, 4 December 2013
We do apologize that your stay was less than satisfactory. If you are reading this please let us know straight away after check in if there is a problem with your room and we will do our best to rectify the situation. We read posts here that would have experienced a better stay if we knew that there was a problem. We are also in the process of upgrading the whole hotel with new furniture, carpet etc...in the off season
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Seven Lakes
Level Contributor
3 reviews
Reviewed 25 November 2013

Although this is an older property, our room was king size and very comfortable, The carpet was new. It was very good for the price.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Ramada

Helpful?
Thank Clarence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this review, 27 November 2013
We do appreciate your remarks. We are an older property and we are adding all new furniture and carpet by April of 2014. We hope you will return and stay with us again.
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Raleigh
1 review
Reviewed 13 November 2013

Service was poor... I was charged the wrong amount the first night and had to remind them that it's cheaper on a weeknight. It is a pet friendly hotel, but there should be a separate building for that, because I had 3 obnoxious dogs barking late into the night and early in the morning whenever they heard a door slam. (and I'm a dog lover, but this was just too much) Multiple complaints were made, but the staff seemed to care less about taking any action. The hotel is very dated, but it was at least clean for the most part. The outside door to our floor did not lock or need key entry, which made me feel a little uneasy and not safe. The ice machine only worked on one floor of our building, although there was one on our hall. One of the outlets in my room did not work, along with another outlet being loose from the wall, which can be hazardous. All in all, I would not choose this hotel again for another stay.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this review, 18 November 2013
We do apologize that your stay was less than satisfactory. I have passed this message along to the front desk staff. We are in the process of adding all new carpet, and furniture to the rooms this coming off season. We hope you might consider staying with us in the future.
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Additional Information about Ramada Asheville Southeast

Property: Ramada Asheville Southeast
Address: 148 River Ford Parkway, Asheville, NC 28803
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ramada Asheville Southeast 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Ramada Inn Asheville Hotel Asheville
Asheville Ramada Inn
Ramada Asheville

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