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“Great Hotel”

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Comfort Suites Outlet Center
Ranked #32 of 66 Hotels in Asheville
Reviewed 3 December 2012

Read other reviews and they agree with us....great hotel, great staff, great breakfast, very convenient to the Biltmore Estate, and very very pet friendly.
HIGHLY recommend if you are staying in Asheville.

Room Tip: The free chocolate cookies in the lobby are the best. And do try the blueberry waffles. 75 cents f...
See more room tips
  • Stayed: November 2012, travelled as a couple
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Thank andersonreneec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 5 December 2012

Thank you so much for your great review of the Comfort Suites Biltmore! We are glad that you found our location to be convenient & our staff & breakfast to be great. Please stay with us again soon!

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429 - 435 of 655 reviews

Reviewed 30 November 2012

We recently stayed at this Comfort Suites and I would like to mention the wonderful customer service. Asheville is a very pet friendly town and the staff, particularly Shana, went out of her way to be helpful and even assisted us with our pet. Our stay was very enjoyable.

  • Stayed: November 2012, travelled with family
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Thank rhorner16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 3 December 2012

Thank you for taking the time to review us on Trip Advisor! We are so glad that our staff was able to provide you with great customer service. Shana is a great employee & we are happy to have her on our team....she will be delighted to read your review.
We hope to see you & your pet again soon! Happy Holidays to you!

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Reviewed 25 November 2012

I have stayed at a few Compfort Suites and it was the nicest so far. The Hotel was located close to everything that we wanted to see,the front desk was helpful and friendly,cant say anything about the breakfast that was from 6:30-9:30,needed some extra sleep.Other than that the Hotel was very quite,will stay again next time in the area.

  • Stayed: November 2012, travelled as a couple
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Thank scottk27-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 26 November 2012

We are so glad to hear that you will be staying with us again! Our staff is always pleased to read our guest's reviews and are delighted that you enjoyed your stay with us. Happy Holidays!

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Reviewed 20 November 2012

I stayed here for a business meeting for three nights and had a very good stay. The front desk help was very friendly and helpful. Rooms were clean and comfortable. Breakfast was decent, though it seemed to get hit pretty hard with the morning rush of leaf lookers. Maybe under "normal" conditions the food may of been a little better.

  • Stayed: October 2012, travelled on business
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Thank 471DavidW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 26 November 2012

Thank you for taking the time to review the Comfort Suites Biltmore on Trip Advisor. We appreciate your business! We hope that you will stay with us again soon.

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Reviewed 20 November 2012

We stopped At the comfort Suites after picking up a discount coupon at the Rest Stop. We tried to make reservations via the 800 number but there was a distinct disconnect with the individual at the other end. We stopped anyway and the young ladies at check in were great.
We felt welcome and they gave us advice on a nice place to eat. The room was roomy and comfortable. The breakfast was ok. We most likely will stop again when in the area.

  • Stayed: November 2012, travelled as a couple
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Thank goodcause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 26 November 2012

Thank you for reviewing us on Trip Advisor! We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Happy Holidays to you!

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Reviewed 14 November 2012

Very clean facility - appears to be a newer property as there is no evidence of smoking. LOVED the comfortable bed after a long drive - and I didn't have to worry about having my own pillow...theirs are wonderful! Staff was friendly and helpful to area attractions. Hotel is conveniently located to many Asheville must-sees from the Biltmore Estate to Downtown and the Grove Park Inn, and the price is right. I will stay here again!

  • Stayed: November 2012, travelled as a couple
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Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 16 November 2012

We are so happy to hear that you enjoyed your recent stay with the Comfort Suites Biltmore. Our staff is always glad to hear when our guests enjoy their stay with us. By the sounds of it we will get to see you again! We look forward to welcoming you back. Thank you!

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Reviewed 10 November 2012

This was an elegant place at one time. The building had a major renovation a couple of years ago that turned out to be better than most rehabs, although my door was dragging the floor and had to be pushed shut. The place is clean and nicely decorated with medium (or better) quality furnishings, but a little small. The bath was also very nice and had a granite counter top. The fitness room is also very nice, with several cardio machines and a weight machine. The staff is very nice and they serve packaged cookies in the evening. The location is my main draw, with the mall next door and a wonderful seafood restaurant on the edge of the parking lot. The rate is also very good, which is one more reason that I keep coming back. The biggest minus, and the reason for only 4 stars, is the breakfast. The bread was stale, the sausage rubbery and the egg omelets were bland. Other items are offered that are probably fine, but I miss the days when scrambled eggs and bacon were served daily.

  • Stayed: November 2012, travelled on business
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1  Thank dotinspector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 12 November 2012

Thank you for reviewing us on TripAdvisor. We appreciate your continued business! We are glad to hear that you find our location to be convenient. We regret that you were not pleased with our breakfast. We will certainly address the stale bread with our Breakfast staff. Currently we do serve bacon on Tuesdays & Thursdays. We look forward to welcoming you back soon!

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Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Asheville
#29 Business Hotel in Asheville
Price Range: £58 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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