We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect for an overnight stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Outlet Center
Ranked #30 of 63 Hotels in Asheville
Certificate of Excellence
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect for an overnight stay!”
4 of 5 bubbles Reviewed 22 March 2014 via mobile

This hotel exceeded our expectations. It was just a stop along the way but for the price it was excellent! Check in was quick, rooms were clean, beds were SO comfortable, showers were great, and free breakfast was awesome! I highly recommend! The only reason I can't give 5/5 is because there was only one elevator for the whole hotel and it was extremely slow. Otherwise it was great! Convenient to a shopping mall, interstate, and a seafood restaurant.

Stayed March 2014, travelled with family
Helpful?
1 Thank amberm619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 24 March 2014
Thanks so much for your review! We are so glad that you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

600 reviews from our community

Traveller rating
    210
    241
    86
    33
    30
See reviews for
208
201
26
61
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Wisconsin
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 March 2014 via mobile

Stopped here and was thrilled that it was up to the standards we found at other comfort inns. Even had a designated smoking section which was segregated and devoid of wind. As a smoker I was happy, but visually it's a bit repulsive. Breakfast was fabulous, great selection and snappy refills. Beds were super comfy and coffee and cookies in the lobby. The gal behind the desk was nice although a little slow at tending to waiting customers. Maybe get a bell?

Stayed March 2014
Helpful?
Thank sm1th54220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 19 March 2014
We are so glad to hear that you enjoyed your recent stay with us. Thank you for providing us with your feedback. We will address the Front Desk's speediness in assisting guests. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nc
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

This time we went with a dog. They advertised they were pet friendly, and they were. The front desk folks did not cringe when we arrived and made us and Fido welcome.
Put us on the first floor with other dog owners with easy access to the outdoors for doggy needs.
Staff was upbeat and pleasant.
Location is not recommended if you are looking for the true flavor of Asheville. Near an almost empty mall...but it meant easy parking and less traffic noise.
Two doors down from a taco chain for late night snack.

Room Tip: Be upfront that you are traveling with a pet. This gives them the opportunity to get you an appropri...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kindness5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 11 March 2014
Thank you for selecting the Comfort Suites for your recent stay in Asheville. We are glad that you and your pet enjoyed your stay with us! The Biltmore Square Mall is closed for renovations (Belks & Dillards stayed open), they will re-open in the Spring of 2015 as an upscale Outlet Mall. We hope that you stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wheelersburg, Ohio
Level Contributor
351 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

We stayed here on our recent trip to Asheville. Check in and check out was done quickly and the staff was very courteous. We stayed in a king suite, and the room was very nice a comfortable. The breakfast was fine and a nice start to our morning. The hotel is close to nearby attractions and has easy access from the Interstate. I would recommend staying here if visiting the Biltmore or other Asheville attractions.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 86MissyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 11 March 2014
Thank you for providing us with your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 2 March 2014 via mobile

Reasonable 10 min drive to Biltmore. Clean room, average breakfast, friendly front desk staff. $150 for hotel room and two admission tickets to Biltmore. Near an old run down mall, but across the street was a nice tavern where we had an excellent dinner.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank cheryl w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 11 March 2014
Thank you for taking the time to review us on TripAdvisor! We appreciate your feedback. We are glad to hear that you enjoyed your stay with us. The Biltmore Square Mall is closed and currently under renovations. They will re-open Spring of 2015 as an upscale Outlet Mall.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

My husband, two boys, and I stayed here in early January while visiting the Biltmore Estate. We booked a king suite which had a full size pull-out sofa bed. The room was a good size and most importantly it was clean.
The hotel staff was courteous and professional. Check-in was quick and simple. We took complimentary breakfast bar the two days we were there. It was your standard continental breakfast, and that was good for us.
This hotel is by the Biltmore Square Mall. The Mall seems to be going out of business. It was pretty much a ghost town, but there are a few restaurants close by.
We chose to eat our meals closer to the Biltmore Estate which is a ten to fifteen minute drive from the hotel. We quickly learned our way there and back, but for people that don't like traffic this could be a problem.
Over all, I would recommend this hotel to people that are trying to save a few dollars but want a clean and comfortable place to stay.

Room Tip: For families with two small children, a king suite gives you a king size bed and full pull-out. It...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amanda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 15 January 2014
We are glad to hear that you found our hotel to be clean and comfortable. We are also happy that you enjoyed our full, hot breakfast buffet. The Biltmore Square Mall is closing this month to begin renovations, it will re-open as an upscale outlet mall later in 2014 or the beginning of 2015. We hope that you will stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin TX
Level Contributor
214 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

At check in the clerk gave us a little piece of paper with the following: breakfast hours; WI-FI info; location of ice/vending machines; checkout time; and specific directions to the Biltmore House. I wish every hotel did this!

The room was nice, with a smallish bathroom. One lamp didn't work but I left a note and it was fixed. The bed was comfy but some different pillow options would be nice. Breakfast was fine but the room was much too small for the number of guests.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank BabsinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, 3 January 2014
Happy 2014! Thank you for your review. We are glad to hear that you found our hotel information sheet helpful. We offer 2 types of pillows; a firm option & a soft option. We hope that you found this to be satisfactory. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Asheville hotels
0.3 mi away
Country Inn & Suites By Carlson, Asheville at Asheville Outlet Mall, NC
0.5 mi away
Holiday Inn Express Asheville
8.9 mi away
Quality Inn & Suites Biltmore East
Show Prices
Show Prices
Show Prices
3.0 mi away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
3.0 mi away
Comfort Inn Biltmore West
Comfort Inn Biltmore West
#27 of 63 in Asheville
4.0 of 5 bubbles 284 reviews
5.2 mi away
Brookstone Lodge
Brookstone Lodge
#32 of 63 in Asheville
4.0 of 5 bubbles 843 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Outlet Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Outlet Center

Property: Comfort Suites Outlet Center
Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Choice Hotels, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Comfort Suites Outlet Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing