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“Great service!”

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Comfort Suites Outlet Center
Ranked #31 of 66 Hotels in Asheville
Reviewed 14 June 2010

I wanted to take a moment to note that Mikal A. at the front desk is really a godsend. He is one of the most helpful people you will in llife, and someone who made our stay at Comfort Suites a wonderful one. Great breakfast, nice location, and wonderful staff. Thanks Mikal, and everyone else for making our stay a great one.

  • Stayed: February 2010, travelled with family
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Thank willworkforhotelroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 16 June 2010

I want to thank you selecting the Comfort Suites Biltmore during your recent stay in Asheville, NC. I will personally thank Mikal for providing you legendary service. We are very fortunate to have him on our staff. It is very important to the staff and management of the hotel to exceed our guest's expectations. Thank you again for staying with us & we look forward to your return!

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548 - 554 of 645 reviews

Reviewed 9 June 2010

This is a convenient stopping point for heading down south. We love that it's right off the highway and very close to the cool and funky downtown Asheville. Did have to have our room changed once due to smell, but that can happen in a place that allows pets. If you're lucky, you can get a room on the side that faces the mountains... a spectacular view.

  • Stayed: May 2010, travelled with family
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Thank gogogadget1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 10 June 2010

Thank you for your feedback! We appreciate you taking the time to review us on Trip Advisor. We are delighted that you enjoyed our convenient location! We regret that there was an odor in your room. We do try to keep all pets on the first floor but of course sometimes a pet gets by us & stays on another floor. We are glad that we could accommodate you in another room & thank you for your understanding. We hope to see you again soon!

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Reviewed 9 June 2010

Enjoyed our stay, very friendly helpful staff, clean, and pet friendly.

  • Stayed: June 2010
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Thank cerimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2010

Hotel staff was very nice at check-in and check-out. Staff suggested several great restaurants nearby and provided us with a discount card for one of them. The restaurant was fabulous and directly across the street.

Continental breakfast was from 6:30 am - 9:30 am and included waffles, cereal, fruit, muffins, eggs, sausage, biscuits, milk, juice, coffee. Hotel was pet friendly as we saw several pets in the lobby. Elevator was a little slow. Door to room was heavy - had to really push it to open it. Double beds were very soft. Husband couldn't sleep on it because it was too soft but kids loved it. We were able to use the outside pool on two occassions. Pool was just big enough for us and not too deep for the kids.

Hotel was also close to our destination, The Arboretum. Great place to visit as well.

  • Stayed: June 2010, travelled with family
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Thank kmarino212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 10 June 2010

Thank you so much for taking the time to review Comfort Suites Biltmore on Trip Advisor. We are glad to hear that you enjoyed your stay and our staff's restaurant recommendations. We look forward to your return visit the next time you are in Asheville!

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Reviewed 3 June 2010

Mikal helped with my reservation (we were traveling with a pet and did not want to have to switch rooms mid-stay). When we arrived, it was completely taken care of. The room was great, everything was immaculate, we had no problem with the wi-fi, the amenities made life lots easier.The staff were helpful (see Mikal!) and the breakfast was great. We will be staying there again and would recommend it highly to anyone who is staying in the Asheville, NC area.

  • Stayed: June 2010, travelled as a couple
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Thank lwhite2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshevilleDreamer, Director of Sales at Comfort Suites Outlet Center, responded to this reviewResponded 4 June 2010

On behalf of Mikal I would like to thank you for staying with us and appreciate you recognizing him for a job well done. It is our goal to provide our guests a "HOME AWAY FROM HOME" experience and glad that your stay with us was a terrific one! We are delighted that you were pleased with our amenities & enjoyed our hot breakfast. We look forward to your return trip. THANKS...

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Reviewed 29 May 2010

We found the hotel with a travel coupon and it was the best stay on our trip. The rooms were clean, attractive and quiet. The beds were comfortable with several cushy pillows. I have paid over double this and not had rooms as nice. The breakfast was extensive and has a variety of hot and cold items. We found the staff to be friendly and helpful. Staci, the front desk manager gives a great first impression. She gave suggestions for local eating places as well as nightly entertainment. Use the hotel discount tickets to the Biltmore mansion - they are a bargain.

  • Stayed: May 2010, travelled with friends
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Thank lovestotravelIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2010

Stayed overnight while visiting Asheville NC.
Very helpful staff, clean rooms, quiet.
Desk staff very helpful in dealing with the details of our two rooms and our late arrival.
I recommend this hotel!

  • Stayed: May 2010, travelled with family
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Thank Eugene1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
Price Range: £61 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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