Nice central location for Biltmore Estates and side tripsMore
Nice central location for Biltmore Estates and side tripsMoreShow less
Thank you for choosing to stay with us at the Comfort Suites Biltmore! I am so glad to hear that you found our location to be a convenient one. I hope we see you again soon!
We were traveling with our 3 month old baby and really wanted early check in to feed our baby. We were told that they couldn't promise anything but they would try and they took our cell number. We completely thought that they took our number just to placate us so we were very surprised when we got a call at 12:30 that we could check in early. We really appreciated that!
The rooms were also clean and nice and free breakfast was a good touch.
We are so pleased to hear that you found our staff to be helpful! It is our goal to go above and beyond for our guests and I am delighted to hear that we were able to do so for you during your stay with us. I am also glad to hear that you found our rooms to be clean and that you enjoyed breakfast. I hope you stay with us again soon!
First off I have to say that the title 'Suites' is a little of a stretch. It is a big 2 bed room with a couch that pulls out into a double bed. Not a real suite.
That said, it is clean and safe. The location is great to both downtown and the Biltmore with a small mall right next door and a decent selection of restaurants in the vicinity. The price we got as a Sam's Club member ($85/night) was def. worth it. The included hot breakfast was a great start to the day although the breakfast area was crowded in the mornings. Only one elevator and it was kinda slow. Everything else was good and to be recommended.
Thank you for reviewing the Comfort Suites Biltmore on Trip Advisor! I am glad to hear that you found our hotel to be clean and safe and at a great location. I consider our rooms to be more of a studio suite because, as you mentioned, they are one room and do include a microwave, refrigerator, coffee maker and pull-out sleeper sofa. I realize that having one elevator can be an inconvenience and I thank you for your understanding. I hope that you stay with us again soon!
I have stayed at this hotel previously, and was very pleased. I returned this fall again, and was just as pleased. I travel with my furry children, and they have a nice area for walking the pets outside. The room is spacious and the bed was comfy! It was a ground floor room which is incredibly helpful with pets. Staff were couretous. The only negative was that on the day we were checking out, maid service knocked at least 4 times prior to the check out time - so my advice would be to use the 'DO NOT DISTURB' so that you can have peace until check out time!
I am so glad to hear that you & your furry children enjoyed your stay with us! I apologize that you were disturbed by the housekeeping staff before checkout. Your advice to other travelers to use the "Do Not Disturb Sign" will be very helpful to them. I am sure we will be welcoming you back soon! Happy fall to you!
The room was a great surprise; we didn't expect such a large room with extra furniture (the TV could have been bigger) and such an excellent bed/pillows that we would like to buy them for home. The folks at the desk were courteous and helpful and the room clean and halls clean. There are quite a few restaurants in walking distance and the Biltmore estates is an easy 10-minute drive. The breakfasts were the best complimentary breakfast we've had: great selection (e.g., three kinds of fresh fruit and even scrambled eggs); nice eating area--roomy, clean, well organized, plentiful and everything quickly replentished--a coffee counter that is open 24 hours. We thoroughly enjoyed our stay.
Thank you for taking the time review the Comfort Suites Biltmore on Trip Advisor. It is always a thrill to read our guest's kind comments. I am so glad that you enjoyed your stay with us. It is great to hear that you found your room to be spacious & clean. I am gald that you enjoyed our full, hot breakfast buffet as well. I will share your comments with our staff. We certainly look forward to your return visit!
I used a coupon I printede from Asheville visitor web site to check in. The lobby was very clean and the staff was superb and charming.
I had a room with two double. The room was bigh enough to separate bed and sofa. Unfortunately the bath with shower was quite small but clean with granite countertop, tile floor. I found some mold near the shower and ceiling but overly it is clean enough for me to take bath. I have traveled alot for fun and business and stayed in various class of hotel/motel/inns that you can imagine. This hotel desrves better rating.
The location would be perfect for a lot of folks. K-mart and various stores are walking distance from the hotel.
The hotel seems old but I'd say it's well maintainced and it seems good house keeping work was performed by staff.
Advantage: Price, Charming Staff, Pretty lobby, Big parking, Clean room, Awesome location.
Disadvantage: small bathroom.
I'd stay here again if there is a chance.
Thank you so much for your review. We certainly appreciate your business and are glad that you found our hotel to be clean and inviting at such a great location. Our staff will be thrilled to hear your kind words about them. We are sure we will see you again soon!