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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
Ranked #15 of 66 Hotels in Asheville
Certificate of Excellence
GreenLeadersBronze level
Reviewed 15 August 2014

This was my second time staying at this hotel. The first time I stayed was a few years ago and I enjoyed it. This time I went for a "couple" vaca. I enjoyed it this time as well. Rooms were clean and a very nice size! The room had a fridge and a microwave and 2 sitting chairs along with 2 beds and a desk. Also someone called the room to make sure everything was okay which has never happened to me before. That was sweet of them to check. Also not to mention it is a great location! So close to everything! Close to the mall (3 minutes), downtown (5 minutes), etc. Also not to mention it was a great deal including free breakfast, parking, and wifi. Sleeping there was peaceful too! No one bothered us early for housekeeping or anything which has happened at other hotels multiple times. The employees were friendly when I ran into them. Def will stay here again in the future, and recommend to others! :)

  • Stayed: August 2014, travelled as a couple
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Thank Matthew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 17 August 2014

Hello and thanks !!

We love a review like yours. We can't thank you enough for pointing out all the great aspects of our property! I am pleased that you appreciated our evening courtesy call. I am so pleased that you had a peacful stay, and will definitely return and recommend us! We can't wait for your return!

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770 - 776 of 1,337 reviews

Reviewed 14 August 2014

The staff is friendly breakfast out of thei world... great selections. centered in downtown Asheville , close to everything, knowledgeable staff as far as giving directions to local spots The junior suite room was terrific, towels big and fluffy.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 17 August 2014

Hello and many thanks!

We are so glad you had a nice visit with us. I am very pleased that the staff was friendly and able to answer your questions. I am glad you really enjoyed the complimentary breakfast and the king suite. Please stay with us again if you journey through these beautiful mountains!

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Reviewed 13 August 2014

The room and the hotel in general was updated and clean. The bed was comfortable and slept well. This hotel is conveniently located to many locations in the Asheville area. The breakfast had a good variety of options.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Martha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 17 August 2014

Hello and thank you!

We appreciate the nice feedback about our property. I am glad you enjoyed our renovations, and our quiet, clean and comfortable rooms. I am glad you enjoyed our large free breakfast.

Please stay again!

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Reviewed 12 August 2014

Really nice hotel, large rooms, wide hallways. The pool was not large at all and only 1 elevator on one end of the building which could be a pain at times. Located in a great area, actually withing walking distance of numerous eateries and the mall and movie less than 1/2 mile away

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Zynde C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 17 August 2014

Hello valued guest,

Thank you for sharing your thoughts about your recent stay with us here at Country Inn, Tunnel Rd, Asheville, NC. We are so pleased that you felt we were nice, spacious and conveniently located. I apologize for the location of the elevator, and the size of the pool. Unfortunately those are some features that we cannot easily change! We do hope you will stay with us again!

Take care!

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Reviewed 9 August 2014

It was so clean it was wonderful to see this. Wish all hotels were like this have spent a lot more $$ at highend hotels and were anywhere close to Country Inn. The service was super friendly. We took cabs at night to downtown and it was about $7 + tip which was easier then having to try to find parking. We stayed the weekend for what it cost for 1 night at some other hotels that are not as clean. Will stay again.

  • Stayed: August 2014, travelled as a couple
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1  Thank Djstoy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 10 August 2014

Hello and thank you!

We love hearing that you found us to be "wonderfully clean" and "super friendly". It is very easy to get into town via cabs from our location. Above all, our price tends to be reasonable in comparison, especially with the inclusion of full breakfast! Please return!

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Reviewed 9 August 2014

We stayed at this hotel and had a great time. The room was very clean. Great location. They were able to get me a room with a view. The breakfast in the morning was very good each morning. The staff was very nice and helpful.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 10 August 2014

Hi!

I think you have just coined an awesome branding tagline with "Country InnCredible"!!! Love it! I hope our parent company is reading! Thanks for noting our clean facility, good breakfast and friendly staff. We hope you will stay with Country Inns wherever your travels take you.

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Reviewed 9 August 2014

This is one of the better Country Inns and Suites. It was immaculate, rooms were large and beds comfortable. The staff was professional and courteous. The breakfast was excellent...enough variety for everyone. Will stay definitely stay there again. This was our second stay at this hotel.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
1  Thank Lefty4751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this reviewResponded 10 August 2014

Hello valued guest!

Thanks for taking a moment to share your experience of staying at our property in Asheville, NC.We certainly can't get much better than "immaculate" as you put it. We do strive to have the cleanest property in the brand, so we appreciate you labeling us as "better" than some others. I am glad you slept well, and were treated well by our employees. We are so pleased with your promise to return!

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Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Price Range: £90 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
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Also Known As:
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn

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