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“Guard valuables!! ”

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Quality Inn & Suites Biltmore East
Ranked #36 of 63 Hotels in Asheville
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Guard valuables!! ”
Reviewed 25 March 2014 via mobile

Long story short..... My mom left her phone in the room while we went to the local home and garden show. When we got back it was gone. If you stay here take your valuables with you because they are safer in your vehicle than behind locked doors at this hotel.

Stayed March 2014, travelled with family
Helpful?
2 Thank Dena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 27 March 2014
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your mother's cell phone was not recovered. We have never had any trouble in the past with any items left in the rooms by guests. We will continue to try to locate the phone and again we are very sorry this happened.
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522 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

This is a great hotel, very clean and well maintained. Complimentary breakfast is great too. We love staying here every time we go to Asheville. Hotel is close to the interstate, just a few miles from Downtown and Biltmore estate. The staff is great too.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnshkS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 21 March 2014
Thank you for taking the time to review us on Trip Advisor. We are glad to hear that you enjoyed your stay with us and that you found our location to be convenient and our staff to be friendly. We hope to see you again soon!
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North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2014 via mobile

My wife and I stayed here 2 nights as we attended the SoCon basketball tournament. It was a short drive to downtown and the drive was well worth the price difference from downtown hotels.

The room was clean and the hotel was pretty quiet even though it was almost full. The complimentary breakfast was nice there was plenty.

We definitely felt like we got a great deal for our money.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank jpbritta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 12 March 2014
We are happy to hear that you enjoyed your stay with us during SoCon. Please visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summersville, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

I was very pleased with the quality of the hotel for the price I paid ($84). The staff was very friendly, and my room was spotless. I didn't eat the breakfast, but from what the front desk clerk told me when I checked in, it had a ton of options. The hotel was also in a nice location, relative to Asheville. It was out of the busy traffic, yet only 10 minutes tops from downtown. Very pleased! I would definitely stay here again.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Sarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 5 March 2014
We are very glad to hear that you enjoyed your stay with us. Thank you for taking the time to review the Quality Inn & Suites Biltmore on Trip Advisor. Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 January 2014

We'd rate our experience at this "average" hotel as a 3.5 out of 5. Rooms are recently renovated and very clean. Bathroom was exceptionally clean. Furnishings in the room were kept up well, but the small refrigerator in the room was somewhat noisy

We did find the front desk staff to be less than hospitable, generally unfriendly and the one night front desk female clerk complained to us about "being overworked" and that "her boss wanted her to do more things than time allowed"--- guests really don't need to hear this "greeting" upon first arrival..

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Francis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Public Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 27 January 2014
We are glad to hear that you found your room to be very clean. We are very sorry that the refrigerator made noise....we will address that issue. Please stay with us again soon!
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Menan, Idaho
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 January 2014

I stayed here during a storm that didn't allow me to go over the pass to Tennessee. It was a very nice place and was off season so the rates were super low. Very well kept up and very cordial staff. I have a Choice card so quick check in and out.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Public Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 16 January 2014
Thank you for reviewing us on Trip Advisor. We are glad to hear that you enjoyed your stay with us!
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Winston Salem, North Carolina
Level Contributor
738 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed 30 December 2013

Wife and I took an in-state trip to visit the Biltmore House in Asheville NC and I booked us for one night at this facility. I am a Choice Privileges card holder so we try to stay in their locations. I have generally found Quality Inn to be a the lower end of the quality scale for Choice Privileges Hotels but this one in Asheville was outstanding. The room was well kept (updated?) and exceptionally clean. Bathroom was spotless! Beds were firm and comfortable. Had a 42inch flat screen with numerous channels including HBO. I could find no complaints. We paid $57 for a night with advance purchase rate. The location was convenient and in a good location. It was 6 miles from downtown Asheville and the Biltmore House, an easy drive. It is also just a mile or two from an entrance to the Blue Ridge Parkway. Check-in/out was very pleasant. Breakfast room was very spacious and busy with 2 waffle makers, juice bar, coffee, pastries, eggs and meat. The office lounge area has two computers that you can use for Internet access (free) and can print as well. There is an exercise room with a treadmill, bike and weight machine. All looked in good order. The location is right off I-40 on side road with convenience stores very close as well as some restaurants. I highly recommend this place.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don49680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCamacho, Public Relations Manager at Quality Inn & Suites Biltmore East, responded to this review, 16 January 2014
We are so glad to hear that you enjoyed your recent stay with us. Please visit us again the next time you are in Asheville!
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Additional Information about Quality Inn & Suites Biltmore East

Property: Quality Inn & Suites Biltmore East
Address: 1430 Tunnel Rd, Asheville, NC 28805-2802
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Asheville
#21 Business Hotel in Asheville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Biltmore East 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Quality Inn & Suites Biltmore East Hotel Asheville
Quality Inn And Suites Biltmore East
Quality Inn Biltmore East
Quality Inn Asheville
Asheville Quality Inn

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