Our reservations at the property's website rate were "canceled" according to the clerk whose story was that the credit card was refused. He still had a room at three times the website rate. Needless to say we started to look elsewhere for a room. He 'helpfully' knew of a property 2 blocks away that had good rates and availability. We went to look and found an older motel style property that was clean, well-lit, with a personable manager. We booked for our two night stay. Funny though, our credit card worked fine at this property. I checked with the bank and found that the card had never been run by the Economy Lodge. Tried complaining to Choice Hotels customer service and was completely blown off by the representative. During our stay at the other property we discovered two other parties that had the exact same story - canceled reservation, try 2 blocks down, availability there. It is obvious that the clerk is feeding rooms to the other property probably for a kickback in cash. Choice Hotels don't care apparently so we will no longer use that chain.
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- Also Known As:
- Econo Lodge Asheville
- Asheville Econo Lodge