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“Doubletree to the rescue”

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Doubletree Hotel Biltmore / Asheville
Ranked #10 of 66 Hotels in Asheville
Certificate of Excellence
Greater London, United Kingdom
Level 6 Contributor
256 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
“Doubletree to the rescue”
Reviewed 31 May 2014

Having found our booked accommodation unsatisfactory we were on the hunt for alternatives. Doubletree came through and within the space of an hour after deciding to move, we were in our room with fresh cookies to savour. Check in was first class and at 11.00am there was a room ready for us.

Hotel location is very good opposite Biltmore Village and practically at the entrance to the estate.

Everything was very good and we had a coffee machine in our room. We did a breakfast package and that was very good with friendly willing staff. A large TGI Friday's is attached to the hotel and we had some drinks and snacks in the bar during our stay. That too was very good, with terrific staff and some brilliant offers on drinks and snacks. Had we not previous dinner reservations, we'd have happily eaten there - this branch looked much nicer than many we have seen in the UK.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whinbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Ehrhardt, South Carolina
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2014

I love this hotel and stay here a lot cuz its so friendly!! There is always a nice person at front desk and the chocolate chip cookies are awesome...be sure to check them out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Green Features: very nice and keeping up to date with environmentally-friendly practices!!!!!!!!!!!
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank brooke s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

The room was clean but there were a few amenities that you expect such as complimentary coffee in the morning that were not available. Everything was an added charge such as breakfast and coffee. We were in a suite with two adults and two children, but there were only 3 towels as well as only two hooks to hang up the wet things in the bathroom.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McMinnville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

Once again we went to the Biltmore and stayed at the Double Tree just outside. We got the package deal which included everything. It was much cheaper through the hotel. Every time we go to the Biltmore we stay at the same place. It's clean, every one is very nice and polite and they have a wonderful HOT chocolate cookie waiting for you.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Judy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review, 30 May 2014
Hello Judy P,

Thank you for sharing your experience of the DoubleTree by Hilton Asheville-Biltmore! We are thrilled you choose to stay with us again while visiting the Biltmore Estate. We look forward to having you back again and will have plenty of cookies waiting!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
DoubleTree by Hilton Asheville-Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabethton, Tennessee, United States
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

My colleagues and I stayed in this hotel while attending a conference in early May 2014. The entire staff was so welcoming and friendly. The rooms were very nice and very clean. The only thing I missed was a refrigerator but those are available in the deluxe rooms. An added plus was the complimentary chocolate chip cookies that were available daily at the front desk. The location is great especially if you were going to the Biltmore while in the area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tammy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 May 2014

I stayed in the Doubletree for 2 nights in May for business/pleasure. The location was perfect - almost exactly half-way between downtown and the Biltmore, and i needed to be at both areas multiple times. Plentiful parking and two entrances - so you could park either at the front, main entrance OR around the side where another smaller lobby was located. Rooms were very clean, great bathrooms and HUGE shower! Our room overlooked a roof and A/C units so if you care about that, just ask when you check in. We did not use the breakfast or spa. The cookies at the front desk area are delicious! Would stay here again!

Room Tip: Some rooms CAN be a bit of a walk, like ours was, but then we discovered that we could use the side...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, United States
1 review
Reviewed 28 May 2014

We stayed at the Double Tree Hotel by Hilton in Biltmore, NC. There were 4 of us. Our room had 2 double beds overlooking the courtyard. The staff was great. A restaurant was connected to the hotel so you would not have to go out in the weather if raining. We had breakfast in the tea room each day and the food was delicious.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank June N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Hotel Biltmore / Asheville

Property: Doubletree Hotel Biltmore / Asheville
Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Asheville
#3 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

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