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“Thank goodness for the Doubletree!”

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Doubletree Hotel Biltmore / Asheville
Ranked #10 of 63 Hotels in Asheville
Certificate of Excellence
New Haven, Connecticut
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Thank goodness for the Doubletree!”
5 of 5 bubbles Reviewed 11 June 2014

We stayed at the Doubletree in May when we moved from another hotel that was not "as advertised". The Doubletree allowed us to look at their rooms before we made the switch from the first hotel. The rooms were lovely and the staff very accommodating. The hotel is centrally located and especially easy to get to the Biltmore. The only drawback was the bathroom was on the small side. We would stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debra h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,273 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Nashville, Tennessee
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Great experience at this Doubletree hotel. I am a diamond status member and was impressed with the service and attention to detail. This was a weekend pleasure trip and just a hop skip and a jump to the Biltmore Estate. Starbucks Coffee was just down the street where you could even walk to if you wanted. TGIF Friday's is connected to the hotel and was a nice easy option if you didn't feel like traveling very far. I used the workout center which was clean and has modern equipment. Everytime I saw housekeeping or the maintenance people they were always pleasant and greeted you with a smile. They offer a breakfast bar for a charge with fresh fruit and all of the standard breakfast fare with a omelette station. There is a charge for this but I think it is priced fairly for what they offer. My only concern/opinion is that it seems that Hotels in general are starting to be like the airlines where they want to charge you for every little thing. Yes they offer you a warm cookie at check-in, but if you want a cup of coffee to go with it there is a little coffee machine at the front desk area with a $2 fee.

Room Tip: I would suggest a room in the executive tower as these rooms are nicer.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Louis, United States
1 review
5 of 5 bubbles Reviewed 10 June 2014

After 13 hours of travel, delayed flights and lost luggage, the front desk staff did everything possible to make my stay more pleasant. The staff at TGIF's was outstanding as well...thanks Georgie, Jake and Tom. Overall an excellent experience with an excellent staff. I will be back !

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Suzanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wabash, Indiana
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We stayed here as part of a package deal we booked with the Biltmore, so be sure to look into that. This hotel is literally 30 seconds from the gates of Biltmore, so if you're visiting there, the location is great. We found this hotel to be very clean and comfortable, perfect after our long drive. There is a peaceful courtyard in the middle that I would recommend requesting a view of, as we had a parking lot view. I enjoyed reading there in the evening. The staff was very helpful and courteous and answered all my questions. We also enjoyed eating at Friday's, and you get a 20% discount when staying at the hotel.

Room Tip: Request a courtyard room, with a balcony if you like.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greengirl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, SC
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

Most importantly, the location of this property was perfect for my needs. The rooms are clean and the staff is very nice. The amenities are also very good and there is a TGI Friday's on site. My only complaint is that this hotel, like so many others recently, uses a duvet that is extremely warm to cover the beds. It is almost impossible to get the room cold enough to sleep with the covers on. Nonetheless, I plan on staying here again. I'll request a blanket.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wonderdog4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 June 2014

We really enjoyed our stay here. Very accommodating staff . Location is central to many activities. I would return here and recommend it to others.
My only negative experience involved TGIF located at the hotel but that was no big deal.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eemcleod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 31 May 2014 via mobile

We have found this hotel to be consistent every time. Rooms are neat and clean. The tower has newer rooms. Being able to get a reservation when there was bad weather one Christmas Eve saved us. Staff is friendly and the cookies are always warm on arrival.

Stayed June 2013, travelled as a couple
Helpful?
2 Thank BeAnOptimist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Hotel Biltmore / Asheville

Property: Doubletree Hotel Biltmore / Asheville
Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Asheville
#3 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

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