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“Great hotel experience!”

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Doubletree Hotel Biltmore / Asheville
Ranked #11 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed 28 July 2014

Had a great time (as did my dog) at this hotel, the accommodations-facilities were great and the staff highly professional, courteous and friendly. I would stay here again given the opportunity and recommend this hotel for both business travel (was at a conference here for the first time) and personal travel.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Ken K -

We are glad that we were able to accommodate you and your dog at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable, and our hotel in a great location in Biltmore Village.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,158 - 1,164 of 1,425 reviews

Reviewed 28 July 2014

Thoroughly enjoyed my stay here. The staff could not have been nicer. The rooms were very nice and clean. Very conveniently located to Biltmore House and other local interests. Would highly recommend hotel. Will definitely return.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
2  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Karen S -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable, and our hotel in a great location in Biltmore Village, near the Biltmore Estate.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We loved our stay at the doubletree in Asheville. The staff was friendly and willing to do whatever it takes to make you feel at home. The rooms are very upscale and very very clean! The hotel is in a great location as it is within walking distance to Biltmore village and only a few miles to downtown. We had dinner downtown and came back for a drink on the garden terrace. We will definitely be staying here again.

Room Tip: We stayed in the tower which is newly renovated and very nice
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  • Stayed: July 2014, travelled as a couple
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1  Thank Benjamin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Benjamin H -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable, and our hotel in a great location in Biltmore Village, and only minutes from dowtown.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

I know there are prettier, fancier hotels in Asheville. But this is pretty, clean, expansive, and fancy enough. The hotel has class. If you are traveling with two little ones, and you want a suite that affords a degree of separation and adult privacy, you'd be hard-pressed to find better accommodations at anywhere near this price. Boy oh boy, do they work hard to make things right. And these people get it right.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Bruce S -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable for your entire family.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

Staff went above and beyond to ensure we had a special honeymoon. They surprised us with chocolate covered strawberries and other treats. Clean hotel, great service, smooth checkin, great location. Yummy omlets. Hot tub was too hot and there was no way to lower temp. Would stay here again!!!

Stayed: July 2014, travelled as a couple
Thank CaseyKatniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Casey Katniss -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your honeymoon. The chocolate covered strawberries are always a nice touch, and we were glad that you both enjoyed them.

Our staff prides itself on congeniality and great service. We are glad you got to enjoy that aspect of our guest service. We hope that you both will be able to stay with us again soon the next time you travel to Asheville, NC. , maybe for your yearly anniversary.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

I travel to Asheville, North Carolina several times a year. I have always stayed at the "Biltmore" even when it was first built under a different management. But the quality of service and the upkeep of the room to maintain the nice clean/fresh appearance has elevated since the DoubleTree Hilton took over the management. The staff is friendly and accomodating and are never rude. I like the fact that you can dine right there in the hotel at TGI Fridays and the food is always wonderful. I have never gotten a bad meal there, it is great. And the lobby is so inviting and beautifully decorated, I love staying there! Kandy Ann Barnard

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Kandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Kandy B -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable. We are also glad that you were able to enjoy the remodeled TGIFridays, which is conveniently attached to our hotel.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014 via mobile

My wife and I are staying here on a trip combining business with pleasure. This hotel is well suited for both, well situated, convenient and very nicely appointed with a spacious lobby that makes you want to linger, and staff that make you feel the same way. That includes everyone we've encountered so far, from the front desk staff to valets and even the housekeeping staff. The room we have is comfortable with very nice sheets, though not quite good enough to be classed as luxurious. Overall, an excellent choice of place to stay.

  • Stayed: July 2014
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Thank Reginald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BFH_Marketing, Director of Sales at Doubletree Hotel Biltmore / Asheville, responded to this reviewResponded 1 August 2014

Dear Bowlover -

We are glad that we were able to accommodate you at our DoubleTree Asheville during your recent stay to our area. It was nice to see that you found your accommodations comfortable for both the business and leisure portions of your stay.

Our staff prides itself on congeniality and the cleanliness of our hotel, and we are glad you got to enjoy that aspect of our guest service. We hope that you will be able to stay with us again soon the next time you travel to Asheville, NC.

Sincerely,

Herb R Arnold
Director of Sales
DoubleTree by Hilton Asheville Biltmore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Asheville
#5 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range: £127 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

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