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“Great all round”

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Boston Marriott Copley Place
Ranked #50 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
mallorca
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great all round”
Reviewed 3 August 2014 via mobile

Great location, spacious rooms, comfy beds and very attentive and helpful staff. Our highlight was being greeted by Toni and his smile at the entrance to the hotel, always willing to call us a cab and offer us dining recommendations with plenty of warm humour. Busy hotel but very quiet in the rooms. Jacuzzi acces was great at the end of a busy day and the 24 hour Shaws supermarket right across the road was a great amenity. Having the Old trolley tour stop right outside the main entrance and the boarding pass printing facility in the hotel lobby (where there were always cookies and infused water on offer) were also a bonus. All in all a great all round hotel with attention to detail.

Stayed July 2014, travelled with friends
Helpful?
Thank sesm s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Satellite Beach, Florida
Level Contributor
172 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 August 2014 via mobile

The hotel itself is comfortable and typical by Marriott standards. I stayed on the Concierge level and it wasn't too special. The lounge is closed on the weekend so it was irrelevant to me. The problem I have is the parking and service. This valet situation may be the worst I've ever seen. When we pulled in around 7pm there was a sign that said ''Valet Full'' which was no problem. In my opinion no one should be too above parking their own car. Problem was the garage was a maze and there were many open spots. It's obvious that the hotel is too cheap to buy some more spots to park their guests cars. Once we parked the elevator takes you down into a mall where you have to drag your luggage through a crowd of people shopping. Once you make it through the mall you then take an escalator down to the lobby which is NOT is plain sight. We had to ask around to see where to go. Once I checked in I let the gentlemen at the front desk know how inconvenient it was and he replied ''that's what happens when garage is full'' (even though it wasn't). They also charge $10 just to receive a package. All in all I wasn't impressed and would never choose to go back unless my company sends me there.

Stayed August 2014
Helpful?
Thank BetterThanFSView11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, Front Office Manager at Boston Marriott Copley Place, responded to this review, 5 August 2014
Dear Sir/Madam,

We appreciate you choosing our hotel during your last trip to the Boston area. We were pleased to learn that you enjoyed your overall stay, albeit disappointed tht your stay was impacted by the fact that our valet parking option was not available.

I am sorry that you felt that the parking in the public garage adjacent to our building was an inconvenience. We are fortunate to have such an option close by, and it is unfortunate that we are unable to own any spaces in it- that is not an option offered.

Once again, thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 August 2014

ComfortableTown For Our Son To Attend Camp At MIT. although The Valet Parking Is A Bit Expensive, It's Convenient.
The Staff Was A Very Helpful And The Room Was Very Comfortable With Fabulous Views.
I Personally Love The Apple Infused Water In Lobby As A Quick Fix After Exploring Boston All Day Or Riding The T.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catwmn2xVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee WI
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2014

Stayed here for a tradeshow at the Hynes Convention Center. It was very convenient because of the connecting skywalk. I arrived around midnight and had to wait a while to check in as they only had one person working at the desk. Otherwise the staff was generally friendly. There was a sign indicating that they were upgrading the elevators. It was a long wait. Hopefully they would resolve this soon. The guest at the hotel was a mix of business people, flight crew and international tourist. Overall this was a nice property.

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Calvynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 August 2014

Just visited for a long weekend with my wife. The hotel is situated so most attractions, restaurants and shopping are close by. We had a lovely room on the 38th floor with a spectacular view. Starbucks is located on the second floor and the sky way takes you to both close by shopping venues. The staff is friendly and accommodating. We enjoyed our visit very much.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank rc3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
170 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 August 2014 via mobile

Within easy reach of Boston Common and Downtown area. Also just a short walk to Newbury Street shops. Good choice of eateries in the area too.

Hotel is very modern & rooms spacious and comfy. Ask for a high floor for views across the city & to avoid sounds of traffic below.

Also hotel is attached to shopping mall and supermarket located just across road for supplies.

High standard hotel in a good location.

Stayed August 2014
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 July 2014

I recently stayed at the Marriott Copley with 3 friends. It's in a convenient location (we could walk just about everywhere) but definitely geared towards business travelers and not so much for families. The skyways offered us easy (and dry!) access to the mall and Prudential center. The staff were great and the rooms were clean. However, our windows on the 19th floor were a bit dirty so our view wasn't the best. The only downsize is that parking is expensive ($40/night or $50 if you want valet/in&out privileges). If you're driving into Boston I'd suggest parking in a cheaper lot close by. Would definitely recommend this hotel.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boston Marriott Copley Place

Property: Boston Marriott Copley Place
Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Green Hotel in Boston
#38 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Official Description (provided by the hotel):
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston

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