We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,546)
Filter reviews
3,546 results
Traveller rating
1,181
1,574
534
179
78
Traveller type
Time of year
LanguageAll languages
More languages
1,181
1,574
534
179
78
Show reviews that mention
All reviewscopley placechampions bargreat locationthe concierge loungeprudential centerbusy hotellarge hotelcharles rivernewbury streetcorner roomduck tourhigh floorgreat shoppingback bay stationattending a conferencecentral locationvalet parking
Filter
Updating list...
2,957 - 2,962 of 3,546 reviews
Reviewed 14 January 2009

I stayed here last week on business. It is a nice hotel but overwhelming at times. It is well located in the Back Bay and connected to a high-end mall. Plus you can walk indoors thru the mall to another mall and cross about four blocks without going outside. Nice when it is cold outside.

However, this place is huge and difficult to find your way around. It really is a factory, although well run. The hotel has no character but offers nice rooms, typical Marriott amenities, efficient service and a good location. In my opinion, this hotel is perfect for a business trip but a special occasion I would try somewhere more interesting.

  • Stayed: January 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank nycthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2009

Nice Hotel.But they need to correct one thing
If you park your car (it cost 35.00)you can no longer go in and out as much as you want like other hotels.You must pay each time.
That sucked.

  • Stayed: October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Donks13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2008

Without a doubt, the hotel is well situated. Adjoining a mall and with the metro and AMTRAK right across the street, it is easy to get to your destination. In summer, it's a lovely 30 minute walk through the park to the historic area.

I have stayed here several times this year and must say the hotel has been consistant. Sadly though, it's nothing special. On the positive side, the rooms are well appointed. Very Marriott. On the (slightly) negative side, I don't find the staff very welcoming. While they are not rude, I don't find that they go out of their way to impress you, either. Luckily my interactions with them are minimal now.

Would I stay there if I was visiting Boston on vacation rather than business? Yes. But then again, II wouldn't be spending my entire vacation in the room!

  • Stayed: November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2008

I booked this hotel using Priceline. I came to Boston with my son ,who was trying out for a game show. Most of my comments on this hotel are positive. The location is very good, and it is connected to a mall for those interested in shopping. There is also a Starbucks in the lobby for a quick breakfast. The staff was very professional. There is a small pool and excersice room. My only complaint lies in the noise level. At 1:00 a.m., I was awaken by loud, obnoxious intoxicated people in the hall outside my room. The walls are way too thin. The hotel seems to cater to a business crowd, and I would not recommend it for a family vacation.

  • Stayed: October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank FGCESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2008

My family stayed here for 4 nights starting 10/31. WE booked the hotel as part of a package on Priceline, because we were coming for a college football game and this was the "headquarters" picked for Tiger fans.

Anyway, the location was fabulous...almost couldn't be better. We were so close to the T, so we could get anywhere we wanted. The lobby was really pretty and seemed well-kept-up.

Our corner room on the 31 floor had spectacular city views. The room was pretty clean. I did note a hair on the shower wall that didn't belong to us, but otherwise, I had no complaints about cleanliness.

There were only two things that kept me from giving this hotel a higher rating: 1 - minimal space for clothing (there were 4 of us in this room, with only 3 small drawers) and 2 - (and this was the biggie) the beds and pillows were horribly uncomfortable. The mattresses were really squashy. Not so much lumpy - just really soft. The first night I hardly slept at all. The pillows are similarly squashy...and small...I could ball it up and fit it under my neck. Fortunately, after spending our days walking miles around the city, we were all exhausted enough to sleep even though the beds were uncomfortable.

Over all, though, I'd stay here again. Maybe by next time, they'll update the mattresses.

  • Stayed: October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank mountpleasantmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews