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“Convenient to Airport and Water Taxi to North End”

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Boston Marriott Long Wharf
Ranked #38 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Honolulu, Hawaii
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Convenient to Airport and Water Taxi to North End”
Reviewed 23 August 2014

The hotel is a close shuttle bus ride to the airport and is always available. Our room was well furnished for the business traveler. Due to a misunderstanding at check in, the receptionist gave us two complimentary breakfasts which we enjoyed and appreciated. Our view of Boston in the evening and morning was very nice. Our room was very clean and all the staff were polite and courteous. We would stay at this hotel again.

Room Tip: Get a Boston City view room.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank ldarnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 26 August 2014
Dear ldarnell – thank you for the Trip Advisor review. I know that mistakes can happen and I am glad we can recover fully from them and turn negative situations around. I think this is a result of an empowered staff. I look forward to your return visit.
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2,050 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (496)
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Boston, Massachusetts
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 August 2014

I visited this hotel one year ago this July after having wanted to stay there for many years. On the outside its nothing special but open the box and its much better on the inside. The views over looking the harbor at the pool are very nice especially on a hot summer day. The hotel is centrally located to loots of great restaurants and pubs. The breakfast buffet is one of the best in the city and the staff is very good. The rooms could use some updating compared to other 4star hotels in the city but a great choice for a getaway or vacation in Boston.

  • Stayed September 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank mrj c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 22 August 2014
Dear mrj c – Thanks for reviewing us on Trip Advisor. The 3rd floor pool deck is great, with some of the best views of the harbor. This summer we started serving a limited food and beverages for guest convenience. Public space was recently renovated and looks great; the guest corridors are in process and wallpaper and scones will be completed by the end of this year, guest rooms are still in good shape unfortunately a renovation isn't planned umtil the end of next year.
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Frisco, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2014

It wasn't bad but I expected more. I have been Marriott Platinum for years. I just didn't leave the place saying WOW. There wasn't anything bad but nothing really stood out as exceptional except the location which was great! I stayed on points but wouldn't pay the rates they were asking.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank LexiMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 22 August 2014
Dear LexiMax – thanks for the honest review and your long standing patronage of Marriott International. I am sorry that we didn’t WOW you on this last visit. Perhaps on another visit you can e-mail me so I can look after the details of your reservations to make it a little more special. Matthew.v.moore@marriott.com
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Baltimore, Maryland
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2014

Non-descript on the outside, chic classy inside. BEST HOTEL RESTAURANT I've ever visited. Nice room, good view, usual Marriott high standards esp in customer service. Too too bad Boston is so expensive, though.

  • Stayed May 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank charlene s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 22 August 2014
Charlene s – Thank you for that glowing review. I have to agree that our restaurant Waterline is Boston’s best kept secret. New summer menu is in place currently, a special hand crafted coffee menu (alcohol based) just launched this month to great reviews. Funny you mention ESP, as that is the key to great customer service in my mind - providing everything you need before you have to even ask for it. Come back soon.
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Jacksonville, Florida
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 August 2014 via mobile

This is a very nice Marriott property in an absolutely perfect location. It is very clean with updated rooms and the staff is very friendly. Walking distance to North End and Freedom Trail sites. It is also located right on a subway stop for other locations, including Cambridge, which I highly recommend. I would definitely stay here again in Boston.

Stayed August 2014, travelled on business
Helpful?
Thank mujd96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 22 August 2014
Dear mujd96 – I appreciate the review and reminding the Trip Advisor community of our great location in downtown Boston.
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Zurich, Switzerland
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 August 2014

In our holiday we stayed in three different Mariott Hotels in New York and Boston. This one was by far the best. The room was very comfortable with the harbour view. It is just in the middle of all touristic activities going around in Boston. Whale watch, duck tour, Quincy market, Italian restaurant street, they are all in very short walking distance. Hotel staff were quite helpful and suggested good things to do, and very good places to eat. They have quite a good breakfast, but quite expensive also, so it might be better to enjoy the proximity of other places to eat. Internet connection from the rooms are not free though in the lobby there is internet connection and computers and printers to be used.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank fulya_arman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 22 August 2014
Dear fulya_arman – Thanks for your excellent Trip Advisor review and your patronage of various Marriott Hotels on this past holiday. I really appreciate it.
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Nashua, New Hampshire, United States
Level Contributor
8 reviews
Reviewed 14 August 2014

I wanted to pay tribute to Felicia Gomez. She made our Wedding Anniversary Stay very special. We will never forget her. She is a great ambassador for the hotel. We were fortunate to speak to the person who hired her. She was happy to hear our praise.

Room Tip: Make sure you get a room facing the wharf where Joe's Bar & Grille is located
See more room tips
Green Features: Both my wife and I appreciate the excellent effort this Marriott makes to protect our planet.
  • Stayed August 2014, travelled as a couple
    • Location
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review, 15 August 2014
Dear Paul B – Thanks for your great review of our Hotel and pointing out the excellent work that Felicha does at the Front Desk. She is a newly hired member of the team who we are very thankful to have, as we knew she would make an immediate impact to the level of service we provide. I have congratulated her and celebrated her success with the rest of her co-workers.
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Additional Information about Boston Marriott Long Wharf

Property: Boston Marriott Long Wharf
Address: 296 State Street, Boston, MA 02109
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Boston
#20 Green Hotel in Boston
#24 Business Hotel in Boston
#29 Luxury Hotel in Boston
#29 Romantic Hotel in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Boston Marriott Long Wharf 4*
Number of rooms: 412
Official Description (provided by the hotel):
Welcome to the Boston Marriott Long Wharf, located on Boston Harbor at the historic Long Wharf in downtown Boston. Our Boston, Massachusetts hotel features 400 hotel rooms, 11 hotel suites, a concierge lounge with harbor views, and Oceana Restaurant that serves fresh seafood cuisine. ... more   less 
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Also Known As:
Boston Marriott Long Wharf Hotel Boston
Marriott Boston

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