I arrived to the property early, well before check-in time and the staff were very accommodating. I had breakfast in the dinging room and remained during close in order to take advantage of using the free wi-fi for working. Again, the staff were more than accommodating and checked to make sure that I was ok. When a room was available for me, the manager brought a key over to me, which by the way only took a couple of hours.
While the room wasn't as large as I would've liked, the room was very clean and the decor was trendy. I loved the wall of full windows providing loads of natural daylight! That was a huge plus.
Considering that I usually stick with three particular brands, I only have two complaints about this property - well, specifically my room. 1) My room was not cleaned during the day. I returned from a long day out and had to request housekeeping, twice. Though, once they came everything was thoroughly cleaned and put in its proper place. 2) The bathroom had a foul odor in the morning and late nights which smelled of sewage. 3) Occasionally, I smelled smoke in the bathroom, which surprised me as this is a "smoke free: property. My guess is that my room was above some type of exhaust for the property.
Now, having stated that, I love being fair. So, I'd stay one additional time to see if these items were improved. For $350 per night, I'd expect stellar cleaning service in addition to the wonderful staff that greet you when you enter the property.
- Official Description (provided by the hotel):
- Welcoming travelers since 1891, Copley Square Hotel is an iconic boutique hotel with a blend of historic charm and contemporary urban luxury. Nestled in Boston's historic Back Bay, our downtown Boston hotel offers an individualized, intuitive experience. Elegantly designed rooms boast the comforts of home with the indulgence of relaxation. ... more less
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- Also Known As:
- Hotel Copley Square
- Copley Square Boston