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“Comfortable” 4 of 5 bubbles
Review of Copley Square Hotel

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Copley Square Hotel
Ranked #26 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Singapore, Singapore
Level Contributor
174 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Comfortable”
4 of 5 bubbles Reviewed 9 June 2014

located at a very convenient location from the main hustle bad bustle, yet, the rooms are not as noisy as the I90 exit is right there.
walking distance to all the main streets of Boston, and also a huge Shaw's.
enjoy the stay!!

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicholas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Alexandria, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 June 2014

My husband and I stayed here for 4 nights and had a wonderful experience. As others mentioned, the staff and location were great. One day it was raining and the doorman let us borrow an umbrella for a few hours so we didn't have to buy one. Our room was on the fifth floor and very quiet. The only noise we heard outside was our neighbors door occasionally. The bed was very comfortable and the down comforter was nice. Turn down service in the evening included one free bottle of water each night, which I thought was a nice touch you don't receive too many places. There was free wine in the lobby each evening from 5pm to 6pm! Also offered was free bottled water during that time. The bathroom in our room was very small and could only accommodate one person at a time. Also, there was no coffee machine in the room, but there was coffee and tea in the lobby in the mornings. Overall, it is a nice place to stay and I would definitely go back.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 8 June 2014

the copley has a great location, but the nightclub directly underneath will keep you awake. the club at 2 am lets out on to Exeter street and the screaming, car horns and drunks are intolerable.
I don't mind a little noise but not for another hour.
Don't bother...waste of money.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank leelee760745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 June 2014 via mobile

My Wife, 4 year old son and I were looking for a place to stay in Boston last minute. Called a few places and could only speak with agents taking reservations from a central location - not in Boston. When I asked spicific questions to these agents about the hotel they were representing and the Boston area the weren't very helpful. Then I called the Copley Square Hotel and John answered. He was so plesent on the phone and gave me the sense that he was exactly the guy I had been looking for. He gave us perfect directions to the hotel and was super helpful in helping me find the perfect room for me and my family, not to mention he deflected some of my son's incessant questions which really helped me check in :). From there Ronaldo helped us get setteled with our bags. He answered all or questions and made us feel at home in our clean and well appointed room with free wifi. The location is perfect and our room was nice and quiet - we actually slept in. The staff never made us feel rushed when we were checking out past check out and the valet got our car quickly with smiles and friendly conversation.
It all started with John with, a great first impression that will have us choosing The Copley Square Hotel whenever we visit Boston! Thank you!

Stayed June 2014, travelled with family
Helpful?
1 Thank Alexander N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scranton, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 29 May 2014

Maybe one of the strongest qualities of this hotel is their service. These people are doing literally everything in their powers to make you feel comfortable in their hotel. The rooms are a bit small for my personal tastes but they are very well arranged. The location of this hotel is right in the middle of everything: you can walk easily towards every attraction of the city. Unfortunately there is one important drawback: the noise during night. Because, it is in the middle of the city, the noise level is a bit high, and if you are sensible like me, you won' t rest well during night.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sophie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

This place is a very nice boutique hotel. The staff here really go out of their way to make sure that your stay is the best possible. Right from the first encounter with the valet, the staff were outstanding. Special mention to Keith on the front desk for both the extra ordinary hours that he worked, as well as the amazing service that he provided us with. The hotel is located in a very good part of town, in the Back Bay area near the restaurants and shopping area. The Orange trolley service and the Boston ducks leave from near by, so it allows you to access the entire city from nearby. A couple of small details let the place down a little though. For the price we paid, I'd expect to have a small refrigerator in the room. The shower faucet was a little loose, but apart from that, it was an excellent place

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew_Bec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
2 reviews
5 of 5 bubbles Reviewed 27 May 2014

or perhaps not, there have been so many. The Copley Square Hotel was a class unto itself and a place I felt quite comfortable. Others have commented on beds, linens and the like but I was most impressed with the staff. I tend not to notice imperfections in the physical plant when I receive warm and genuine service as I did from first handshake on arrival to the last on departure.
What I needed most was rest, quiet and active listening. I did not ask for any out of the ordinary treatment but all was quiet nonetheless. The only exception being Sunday morning when I slept through two alarms, phone calls and bellmen knocking on the door with my breakfast. Fortunately, the staff persisted and eventually I managed to wake. Breakfast was in a sad state but that was my fault and I refused a remake so the coffee could flow.
There were several small encounters where someone seemed to read my mind and each one accruing good cheer for the Copley Square Hotel and my good fortune in selecting it for my temporary abode. All in all an excellent property that is unique in a way that a chain hotel can never approach. The primary reason for all of these praise words is the management team led by the GM. In the vernacular, the Copley Square Hotel Team "gets it". Well done, folks. Hope to see you again soon.

Room Tip: The rooms tend to be a bit on the small side, but unless you are hosting a party in your room, no il...
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  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copley Square Hotel

Property: Copley Square Hotel
Address: 47 Huntington Avenue, Boston, MA 02116-5728
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Green Hotel in Boston
#18 Luxury Hotel in Boston
#38 Romantic Hotel in Boston
#41 Family Hotel in Boston
#42 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Copley Square Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Welcoming travelers since 1891, Copley Square Hotel is an iconic boutique hotel with a blend of historic charm and contemporary urban luxury. Nestled in Boston's historic Back Bay, our downtown Boston hotel offers an individualized, intuitive experience. Elegantly designed rooms boast the comforts of home with the indulgence of relaxation. ... more   less 
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Also Known As:
Hotel Copley Square
Copley Square Boston

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