I recently took my elderly parents on their first trip to Boston. The Copley Square Hotel offered the perfect location with excellent access to historic landmarks and restaurants. The rooms were small but comfortable and well appointed. I am a hotel bed snob, and I found their beds particularly comfortable. Having done extensive research on hotel options in the area, we could have spent more elsewhere and stayed in larger rooms. We could have spent less elsewhere and sacrificed location and ammenities. The rooms fit our needs perfectly.
The pinnacle of our experience was the customer service provided by the front desk. We definitely put them through their paces: medicine to be kept cold, use of a hotel wheel chair for two days, extra umbrellas, directions, recommendations, etc. Each member of the front desk staff was friendly, responsive, and professional. We all felt the staff went above and beyond to ensure we had an excellent experience. This was my only chance provide my parents with a memorable trip to Boston. Thanks in large part to the efforts of the hotel staff, the trip was a tremendous success. I will definitely stay here again when in Boston.
- Official Description (provided by the hotel):
- Welcoming travelers since 1891, Copley Square Hotel is an iconic boutique hotel with a blend of historic charm and contemporary urban luxury. Nestled in Boston's historic Back Bay, our downtown Boston hotel offers an individualized, intuitive experience. Elegantly designed rooms boast the comforts of home with the indulgence of relaxation. ... more less
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- Also Known As:
- Hotel Copley Square
- Copley Square Boston