I stayed at the Doubletree again this week. Was able to park right near the door, which was nice. The desk was crowded and uncharacteristically disorganized. It got sorted out and I was given a nice warm cookie and a room overlooking the river.
This room seemed a bit more tired than some of the ones in which I have stayed, so maybe they are redoing some and have not gotten to others. For example, the phone in the living room was old looking, had a frayed line and kept disconnecting. This did not prompt an offer to swap out a new phone, and since I just used the other one, did not push it. Before, though, it always has seemed to me that the staff was more proactive.
My room service came as promised and was good. Like all room service it was expensive. Aside from the hotel retaurants, you are fairly well isolated unless you want to take a shuttle or drive somewhere, and it was late, dark and cold.
The Honors continental breakfast was good. The servers were busy conversing, so I got my own mug, and then had to take a spoon off another table, too. This is not the norm. The food was good and I am always grateful for the free wifi and included breakfast.
While some of the little details were lacking, this is still a fine hotel, well-located off the Mass Pike and close to Cambridge and Boston.
- Official Description (provided by the hotel):
- All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more less
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- Also Known As:
- Doubletree Suites By Hilton - Boston Hotel Boston
- Doubletree Hotel Boston
- Doubletree Boston