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“Clean and spacious--odd location”

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DoubleTree Suites by Hilton Boston-Cambridge
Ranked #45 of 84 Hotels in Boston
Certificate of Excellence
Reviewed 2 July 2014

The suite was clean and spacious. Breakfast is not included, but they have a mini-convenience store to buy food in the lobby if you don't want to take the time to go to the restaurant.. Best feature was a large bank of elevators--never any waiting, even when the hotel was full. Staff was unerringly polite and helpful.
Price was high, but it was reunion week,leading up to graduation and they do take advantage of that.
Downside: Boston traffic is so bad for much of the day that even getting across the river to Cambridge can be time-consuming. The hotel shuttle doesn't run either to Cambridge or downtown Boston frequently enough (for Cambridge, there is a gap of about 3-4 hrs in between; for Boston, no AM service.. There is no public transportation, although taxis always are waiting at the hotel. A second shuttle, to expand the schedule. would be very helpful. If the weather is nice, a half-hour walk to Harvard Square is OK, but the weather is often not nice.

Room Tip: The higher floor rooms have wonderful views. Try to get a river view, otherwise you look out at the...
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  • Stayed: May 2014, travelled as a couple
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Thank jalowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 18 July 2014

Thank you for your review, we appreciate you taking the time to let us know about your recent stay at The DoubleTree Suites by Hilton Boston - Cambridge. It is great to hear that you enjoyed our elevators (we think they're fun!) and were able to take advantage of our Made Market! Given the time you traveled, that would be the reason for our higher prices - we are very busy, as is the whole Cambridge/ Boston area, however, we are competitively priced. Your comments regarding the shuttle are helpful, as we are always looking for feedback, and we will be sure to address this matter with our management team. We hope to see you again should you be coming back to our area soon!

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951 - 957 of 1,831 reviews

Reviewed 2 July 2014

I had no idea double tree was as good s it was. it was right up there with Westin. We stayed at two properties and both were great. The cookies were great. The room was clean and the service was great

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Orlando_FlFoodie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 7 July 2014

We're so pleased to hear your positive feedback in regards to your recent stay at The DoubleTree Suites by Hilton Boston- Cambridge! It is so wonderful that we were able to exceed your expectations and provide you with a great stay. We hope to see you again soon (and you'll get some more of those delicious cookies)!

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Reviewed 30 June 2014

The hotel room was great -- I liked the size and spaciousness. But for a hotel of that size, right in Boston on the Charles River, the fitness center was rather disappointing. The cardio equipment was fine, but the rest of the equipment was totally lacking.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Colleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 2 July 2014

Thank you for your feedback. We are happy to hear that you were pleased with the hotel, the room size, and location. We appreciated your comments and suggestions regarding the fitness center - we will be sure to share this information with our management team to see what can be done to improve for the future. We hope to see you again should you be traveling to Boston/Cambridge again soon!

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Reviewed 30 June 2014

The staff is always welcoming, the Shuttle driver is fantastic and the rooms are a perfect size for work or family. It is in a great location, right next to pike and close to Harvard square, you can walk to that area

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Muell4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 2 July 2014

Thank you very much for your review on your recent stay at the DoubleTree Suites by Hilton Boston- Cambridge! We're happy to be described as a "warm friendly atmosphere" and that our staff is always welcoming and fantastic. It is a pleasure to hear that we were able to provide you with a pleasurable stay. We look forward to seeing you again soon!

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Reviewed 25 June 2014

Great two-day stay for a business conference. Room decor was a little dated, but everything was very clean. Plenty of towels, bed was comfy, shower had decent water pressure. I was especially happy to have an in-room microwave and fridge as I often have leftovers when dining out. Only complaints: location is out of the way from heart of Boston. No convenient walking route to the nearest subway. Also, the layout of the hotel--the rooms encircle a center atrium that goes from ground to ceiling--makes it a little noisy. Front desk and concierge service was friendly and efficient. They let me extend my check-out time an extra hour without fuss.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 26 June 2014

We're so pleased to hear that you enjoyed your recent stay at the DoubleTree Suites by Hilton Boston- Cambridge and thank you for your honest feedback. It is wonderful to hear that our front desk and concierge were friendly and efficient; helping with all your needs! Because of our location a little out of the city we do offer a complimentary shuttle to/ from Harvard Square, Copley Square, and the Aquarium for easy travel for our guests! We hope to see you again should you be traveling back to Boston/Cambridge in the future!

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Reviewed 24 June 2014

We went to Boston as an early birthday trip. The hotel was great and the staff was very helpful! The room was spacious and the view from the 10th floor was tremendous. Oh and the warm cookies at check-in were amazing! It was quite the treat. :)

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank richardj690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 25 June 2014

Happy Birthday from The DoubleTree Suites by Hilton Boston- Cambridge! We're so happy to hear that you enjoyed your stay and that our staff was very helpful - those chocolate chip cookies are our favorite too! Hope to see you again soon!

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Reviewed 24 June 2014

Rooms are nice. We reserved a room with 2 separate beds but the room ended up having one king. No big deal with a pull-out bed in the next room. Nice exercise room (for a hotel). Location of the hotel requires a lot of walking - nothing in really close proximity. Good for exercise (walking and running along the Charles River) but a challenge for scheduling meals and activities.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this reviewResponded 25 June 2014

Thank you for your review. We are pleased that you had a nice stay at The DoubleTree Suites by Hilton Boston- Cambridge and happy to hear that you enjoyed your suite with 1 King bed and 1 pull out Queen sofa bed. It is also great that our fitness center met your needs. Because we are a little further than walking distance to most attractions we do offer a complimentary shuttle to Harvard Square, Copley Square, and the Aquarium to make getting in and out of the city a little easier for our guests. We hope to see you again should you be traveling to the Boston/Cambridge area soon!

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Additional Information about DoubleTree Suites by Hilton Boston-Cambridge

Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Phone Number:
Region: United States > Massachusetts > Boston > Allston / Brighton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Boston
#43 Family Hotel in Boston
#46 Business Hotel in Boston
Price Range: £86 - £452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Boston-Cambridge 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Hotel Boston
Doubletree Boston

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