I have not been back since 10 years ago. Came back again for business and was booked at this hotel again by my company. The room has been beautifully appointed, even though it's on the small size, but adequate. However, as I mentioned in my last review on this hotel, the wall is still thin and voice travels from hallway and next door (my room, 532, was right next to the service elevator, so I could hear the bell ringing every time it stopped on my floor). And the water pressure is still weak (my colleague describes it as "old-man peeing"). This is all due to the age of the building, so I don't think it will be changed. And that's the reason I would not pick this hotel if I have a choice.
One big plus is their newly added fitness centre. Not the biggest, but has every equipment needed, in a very open, bright space.
Service-wise, I find it hit-and-miss. Some I find are truly friendly and willing to go above and beyond. Some are just going through the motion, saying all the right things, but action and attitude do not match.
- Official Description (provided by the hotel):
- This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more less
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- Also Known As:
- The Fairmont Copley Plaza Boston Hotel Boston
- Fairmont Copley Plaza Boston
- Fairmont Boston
- Boston Fairmont