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Fairmont Copley Plaza, Boston
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Reviews (3,393)
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2,140
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1,996 - 2,001 of 3,393 reviews
Reviewed 18 July 2014

Great hotel, a class act, ideal location....very helpful staff...next visit to Boston we will be staying here...nothing negative to say about this property.
Missed not having a swimming pool although we weren't in Boston to stay by the pool..


  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Joel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

I had an opportunity to spend three nights at the Fairmont Copley Plaza the second week in July for a business conference.

Prior to arrival, I was worried that the 100+ year-old hotel wouldn't fit with my taste; that it would be formal, stodgy, and uncomfortable.

I couldn't have been more wrong.

The recent renovation of the rooms brought this grand dame perfectly into 2014. I found the styling to be classic, but modern - complete with a 50" flat-panel HDTV, speedy WiFi (free with membership in the President Club loyalty program), and a nicely-appointed bathroom. Some of the small touches were also appreciated: glazed windows to block noise outside, a rain-style shower head with good pressure, and a good size closet.

Downstairs, the lobby looks every bit as ornate as you'd expect from a hotel this age. Fairmont has done a nice job modernizing certain seating areas and bringing some of their signature service amenities to the forefront. I loved meeting "Cate," Copley Plaza's lobby-dog, who was friendly and a nice escape from the usual business regimen.

The location of the property cannot be beat. You're in walking distance of Back Bay's best restaurants and attractions. Other Boston sightseeing is a short cab ride away.

Give the Fairmont Copley Plaza a second look before jumping to a stereotype conclusion; I'm glad I did!

Stayed: July 2014, travelled on business
1  Thank number_fourty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Manager at Fairmont Copley Plaza, Boston, responded to this reviewResponded 22 July 2014

Hello,
Thank you for sharing your experience with us. I'm very happy to hear that you enjoyed your stay, from our central location to our many modern amenities. Perhaps we'll get the chance to welcome you back for leisure next time! Thank you, again, for your post.

Warm Regards,
Jennifer Zajac
Area Manager, Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Fairmont Copley Plaza is an amazing hotel with the most personable and friendly service. Lovely accommodations and history to enjoy. No better place to stay to enjoy all of Boston, especially on the forth of July, and say Happy Birthday America!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Manager at Fairmont Copley Plaza, Boston, responded to this reviewResponded 22 July 2014

Hello Kelly,
Thank you for your post! I'm pleased to hear that you enjoyed your stay with us over the Fourth of July. We appreciate you taking the time to share your feedback with us and we hope to welcome you back to Boston soon.

Warm Regards,
Jennifer Zajac
Area Manager, Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

We have just completed the 2nd leg of our whistle-stop honeymoon tour of the US which took us to Boston. As fairly fussy people that really like good service and good hotels, we were bowled over by our experience at the fairmont Copley. Jamie at reception was amazing and ensured we felt like VIP's during our 3 night stay. The rooms were large, stylish and really immaculate with great views of the square. The location was perfect-just a block away from the major shopping street with the start of all major city tours a 2 min walk and the underground stop even closer. The concierge service was brilliant and we had fabulous meals at restaurants recommended and booked by them for us. Our every need was catered for. We will most certainly be back for an extended stay in the near future! The Harringtons

Stayed: July 2014
Thank Freenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Manager at Fairmont Copley Plaza, Boston, responded to this reviewResponded 22 July 2014

Hello,
Thank you for sharing your experience with us here on TripAdvisor. I am so thrilled to hear that you enjoyed your stay - especially Jame and the concierge team took such great care of you! Thank you, again, for your post and we look forward to welcoming you back soon.

Warm Regards,
Jennifer Zajac
Area Manager, Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This is a beautiful historic hotel in Boston with all the modern amenities you expect. The hotel is really special because they make you feel like you have arrived at home. The unique thing about it is the precious black lab dogs that live there. Catie and Carley. They are so calm and lazy and kind. There is even a book available for sale in the gift shop about Catie! The location is nice and within walking distance of some good shopping. The OAK bar has fabulous food. Beef Wellington is excellent and the fries are to die for.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Business T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Manager at Fairmont Copley Plaza, Boston, responded to this reviewResponded 22 July 2014

Hello,
Thank you for sharing your experience with us. I'm thrilled to hear that you enjoyed your stay, from our modern amenities and central location, to our restaurant and canine ambassadors! Thank you, again, for your post and we hope to welcome you back soon.

Warm Regards,
Jennifer Zajac
Area Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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