I work in Copley Square, and had team meetings and events after work, so I got a hotel room here on a Tuesday night. I have picked up my bus across the street from the Fairmont for years, and was always impressed by its outside appearance. The interior did not disappoint - it's beautiful, elegant, and well-staffed. The room itself left a bit to be desired.
I checked in early afternoon before returning to my office. The front desk staff was very prompt and courteous, as they were this morning when I checked out.
The room itself was spacious, and at one point, very elegantly appointed. I was in a King junior suite, which featured a king size bed, sitting area, and a large bathroom with separate tub and shower. The decor in the room was attractive, but there were stains and marks on almost everything. There was a large stain on the carpet in the middle of the sitting area (which had absolutely no view from the windows, which was fine for me since I work in the area), multiple stains on the couch in the sitting area, and what looked like chocolate residue and crumbs on the bench at the end of the bed.
My husband found some trash that was sitting in between the wall and bedside table when we were trying to find plugs for our cell phones. I was surprised at the condition of the room and some of the furniture (the dresser in the room was really beat up looking) because I seem to remember this hotel being renovated recently.
When my husband and I returned to my room around 9:30pm, we noticed there were no bottles of water anywhere, even in the mini fridge. My husband called down to the front desk to see if we were supposed to have anything in the room, and the front desk girl said she thought so, wasn't sure, and if there wasn't we should call room service. It was frustrating, and not wanting to wait and pay extra for someone to just bring us some water, we ended up just drinking tap water. We ordered breakfast in the morning, and thought it was overpriced even by Boston standards - $96 for 2 American breakfasts (juice, coffee, eggs, bacon and toast) and one bowl of fresh fruit, plus delivery charge/tax/gratuity.
Overall, it's a beautiful hotel in a great location, but I was expecting more. I've had better stays elswehere in Boston, and I was glad that this was a company paid expense. Next time I stay in Boston for work or just for fun, I would not likely book this hotel again.
- Official Description (provided by the hotel):
- This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more less
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- Also Known As:
- The Fairmont Copley Plaza Boston Hotel Boston
- Fairmont Copley Plaza Boston
- Fairmont Boston
- Boston Fairmont