I stayed in the hotel with my friends for my birthday. We were five girls who put in the extra effort to make sure we didn't stand out but because we were young almost all the employees were rude and unwelcoming to us. We were waiting in the Oak Room Bar for 20 minutes while the servers and managers looked us over and checked and rechecked our legal id's. They took so long that we took it upon ourselves to take our business elsewhere.Reception wasn't very helpful either, they made us seem like a burden to them. In fact, the only polite people in the hotel were the doormen, valet, and the maintenance man who fixed our broken shower.
Over all the hotel is beautiful and the rooms were well kept but the lack of hospitality of the staff is a real turn off especially if you are paying that much for a room. I will never return to that hotel.
- Official Description (provided by the hotel):
- This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more less
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- Also Known As:
- The Fairmont Copley Plaza Boston Hotel Boston
- Fairmont Copley Plaza Boston
- Fairmont Boston
- Boston Fairmont