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“Great way to end a road trip”
Review of Lenox Hotel

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Lenox Hotel
Ranked #6 of 86 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 13 May 2014

After 2 weeks of chain hotels, motels and the odd b&b on the road, it's nice to have a little luxury before heading back to the UK. We've done road trips all over the US and always try to pick a quality end stop. Boston has no shortage of good quality places and this doesn't disappoint . It's close to everything that you need, take advice from the staff if you don't want to eat in, as some of the nearby places are quite average. Very comfy rooms and very nice staff. Will stay again if the opportunity arises

  • Stayed: May 2014, travelled as a couple
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2  Thank stuart_cox_photo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014

We stayed here for five night during the 2014 Boston Marathon. The staff couldn't have been more courteous, helpful, and cheerful. They responded to our every request quickly. Our room was clean and pleasant and very comfortable. The staff was waiting and cheered when I walked in after running the marathon. It was a wonderful experience, and we would stay here again.

Stayed: April 2014, travelled with family
1  Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

The Lenox Hotel is a charming hotel that makes you feel welcome as soon as you are greeted by the doormen. Registration clerks were extremely helpful and professional. The room was extremely clean and the beds were very comfortable. The housekeeping pays close attention to detail and makes sure that you are taken care of.
The location is perfect for walking distance through the Back Bay, Fenway, the Commons, downtown and Newbury Street.
I thought the valet parking was a bit pricey!!

Room Tip: Any room is perfect. You can't hear outside noise and the drapes keep the light from coming thr...
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  • Stayed: May 2014, travelled with family
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1  Thank Mary Ellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Stayed there 2 nights as part of our America Tour. Hotel reception quite sumptuous and although tools were clean and comfortable was disappointed with cracked sink in bathroom. No tea making facilities in room and. Although there was free tea and coffee in the morning it was in reception help yourself t bag cardboard cups and urn. Had to request jugs of hot water twice before eventually arriving. Nice touch was the Apple pie and cream delivered to the room for my nephews birthday however this was at 11 pm just as we were settling down for the night after a long drive from New York. Towelling hand wipes in guest toilets off reception were excellent idea.

  • Stayed: April 2014
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Thank Bernadette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

We recently stayed at the Lenox and the service is incredible! While checking in, I happened to mention to the woman checking me in ( I never got her name) that we were here to visit my son who was going to graduate from Northeastern University in a few weeks. When we returned to our room after dinner, there was a bottle of wine and a personal note from the staff, congratulating us and wishing us a pleasant stay. How many hotels will do that? Room was clean and comfortable and the location is amazing. I will definitely come back!!

Stayed: March 2014
Thank SusanEBNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

From the moment you enter the lobby and take a whiff of the amazing fragrance you're hooked! Without a doubt the finest hotel that Boston has to offer. The staff is the most attentive of practically any hotel I've visited to make your stay enjoyable. The location can't be beat. I'm excited that our son is graduating from the Berklee College of Music and sad that our visits to Boston will not be a frequent. The best city on the East coast is Boston and the only place to stay is the Lenox Hotel. It's nice to feel like home here again.....
Cheers, JZ

Room Tip: Higher floor with a fireplace is best
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  • Stayed: May 2014, travelled with family
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Thank johnzahn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014 via mobile

The Lenox Hotel is convenient to everything. Park the car and never see it again. The trolley is close by for exploring Boston, but if you want to stay in the neighborhood there are many restaurants and shopping.
The staff was friendly and helpful. The rooms were clean and had a refrigerator with bottled water.
My only complaint was the hot water. I had to let the water run for 5-10 minutes before it became warm enough to step in. This is probably due to the hotel being old but it's a waste of water and time.

Stayed: May 2014
Thank travelerColumbusOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lenox Hotel

Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Family Hotel in Boston
#3 Romantic Hotel in Boston
#5 Luxury Hotel in Boston
#7 Best Value Hotel in Boston
#8 Business Hotel in Boston
Price Range: £133 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
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Also Known As:
Lenox Hotel Boston

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