We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“3rd time a charm”
Review of Lenox Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Lenox Hotel
Ranked #6 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
2 reviews
“3rd time a charm”
Reviewed 26 June 2014 via mobile

Another great stay at the Lenox. Comfy beds and the most courteous and helpful staff from all hotel employees. Great location in the center of Boston and very reasonable rates. Well done, Lenox Hotel! I will be back every time I will be traveling to Boston.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdzioS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,307 reviews from our community

Traveller rating
    2,445
    655
    133
    52
    22
See reviews for
890
1,231
168
487
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (612)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
Level 5 Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 June 2014

The Lenox is an excellent hotel in the Back Bay area of Boston. The location is perfect, close to bars, restaurants, pubs, metro stops and Copley Plaza.We went for a college look trip and found the metro an easy commute one block from this hotel. We ate at the Irish Pub downstairs , drinks at the City Bar and all were excellent. Enjoyed the World Cup soccer games from an Irish Pub where fans were nuts,and had so much fun. The hotel staff from bellmen to front desk to concierge were smiling and helpful.It was almost odd that the staff were friendly and eager to help out, I have traveled widely and was very impressed!We were upgraded to a Jr Suite with two queens on the 9TH floor and it was beautiful.There was some street noise but normal for being in the heart of the city. You will not be disappointed!

Room Tip: Ask for a high floor,great views of the city
See more room tips
Green Features: Recycle trash cans, filtered water stations by elevators to refill water bottles
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahmommom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago,IL
Level 5 Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 June 2014 via mobile

This hotel was perfect. Great location and amenities. It was very close to the T and restaurants. We went to Boston for our 10th anniversary. When the desk staff found out, they brought up a bottle of champaign and a box of chocolates. There is turn down service every night. The staff is friendly and very helpful. We would stay here again in a heartbeat!

Stayed June 2014, travelled as a couple
Helpful?
Thank jjrugs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level 4 Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2014

Friendly and very helpful staff from the day of arrival till fourteen day later when we left, nothing was too much, only let down was the lack of draw space to put our clothes away rather than living out of the suitcase.

Good WIFI connection for the those who need it (I certainly did as I needed to do my business banking). tried all three restaurants and all had their special attraction for the right occasion.

Boston has much to offer - so don't be frighten to explore and go out and about on the various bus tours and make sure you use the 'T' it's great for getting around, also whale watching(although the day we went was the first day of the season so unfortunately we didn't see any whales (although we were given an open-ended pass for next time we visit Boston).

Room Tip: Go for the top floor eleven, we overlooked Boyston Street looking towards Harvard College and the Pr...
See more room tips
Green Features: Yes, I think the Hotel did everything possible to be environmentally responsible
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenWilson1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level 3 Contributor
16 reviews
6 hotel reviews
Reviewed 24 June 2014

A friend of mine recommended this hotel for our short stay in Boston. When you first walk in you are hit with a wonderful aroma in the lobby. Every person we dealt with in this hotel could not do enough for us. Every time you walk in or come off of the elevator you are greeted with a smile and a hello. Even while I was waiting in the lobby for my husband someone came up and offered to get me a drink while I was waiting. Our room was beautiful. Very clean. I had one incident with the toilet overflowing but it was taken care of immediately. Our bellman (Mohammad) was absolutely wonderful. He could not do enough for us. He even gave us a bag of bottled water for our car trip home. I highly recommend this hotel for your stay in Boston. Location is wonderful. Near fabulous shopping.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darkstar54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu
Level 6 Contributor
312 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 24 June 2014

On a May trip to Boston, we stayed at the Lenox based upon the recommendation of a friend. It is the perfect location in the heart of the Back Bay. It is right across the Public Library which offers the Map Room, a charming little cafe with open c ourtyard. The library has free computer usage in it's lobby as well. The t stops are right across the street as is the Prudential with its mall shops,, eateries. Within walking distance to Shaws market, Lord and Taylor and Copley Square, we have stayed at a number of hotels in Boston but so far this is our favorite. The receptioni personnel are very accommodating and friendly. The rates are reasonable; the rooms spacious, tho the bathroom is very small. Enjoy the fireplace in the lobby and breakfast at the hotel restaurant. We will be back!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharkisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prolifictravels
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2014

Clean, cozy room. Not much of a view (rooftops of buildings). Bed was hard. Modern-ish decor. Perfunctory concierge.

Great Kiehl's toiletries though.

Location is great, right in between shopping and restaurant and close to the T.

Room Tip: Rooms facing Copley square would have a better view.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prolifictravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Back Bay
Fairmont Copley Plaza, Boston
Fenway / Kenmore
Hotel Commonwealth
Hotel Commonwealth
#8 of 83 in Boston
4,415 reviews
Fenway / Kenmore
Eliot Hotel
Eliot Hotel
#9 of 83 in Boston
1,277 reviews
Show Prices
Show Prices
Show Prices
Downtown
InterContinental Boston
Back Bay
Courtyard Boston Copley Square
Seaport District / South Boston Waterfront
Seaport Boston Hotel
Seaport Boston Hotel
#2 of 83 in Boston
4,712 reviews
Show Prices
Show Prices
Show Prices

Been to Lenox Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lenox Hotel

Property: Lenox Hotel
Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Romantic Hotel in Boston
#3 Family Hotel in Boston
#5 Luxury Hotel in Boston
#8 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Ebookers, Priceline, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Lenox Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lenox Hotel Boston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing