Had a recent 3 night stay at the Lenox. There were several small things wrong with the room, which I brought up with the Service Managers, who quickly attended to the issues, and offered me a complimentary breakfast for my efforts and inconvenience. Often greeted by name when I passed the Front Desk, a good personal touch. Well done.
- Official Description (provided by the hotel):
- Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more less
- Reservation Options:
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- Also Known As:
- Lenox Hotel Boston