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Lenox Hotel
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Reviews (3,512)
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2,599
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1,169 - 1,174 of 3,512 reviews
Reviewed 5 August 2014

We had booked 2 rooms (Junior Queen suite and the king size room next to it) when visiting Boston as a milestone of our vacation in the US traveling with family from Europe. We really loved the place and were truly impressed by the hospitality at all levels. Every single member of the staff was incredibly friendly, helpful and attentive to our needs. We couldn't have made a better choice for Boston - nice spacy comfy rooms, great location and 5 stars especially for the service.

Room Tip: Junior Queen Suite (2 Queen size beds and seating area) with city view
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ann2013Kay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Had a recent 3 night stay at the Lenox. There were several small things wrong with the room, which I brought up with the Service Managers, who quickly attended to the issues, and offered me a complimentary breakfast for my efforts and inconvenience. Often greeted by name when I passed the Front Desk, a good personal touch. Well done.

Stayed: July 2014, travelled solo
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

The Lenox continues to be a very fine competent Hotel in a perfect location. We have stayed here several times and will continue to do so. Friendly and responsive staff, they kindly upgraded us to a corner room upon checking in. Rooms do slightly show their age, especially the bathroom. Bathroom tub wasn't draining but they had an engineer up to fix it within 15 minutes. Cable went off, but that was reset soon after reporting. We really like the breakfast room, when my wife told the waiter she loved the granola, he boxed extra for free for our ride to the Cape, nice touch!

Room Tip: We requested and received a higher floor room away from the elevator; they also upgraded to a corner room which is nice.
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank MNTRVLRMpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Truly awesome boutique hotel right in the heart of Boston. Like stepping into a different dimension of time, when things were as they should be. Like a home away from home, spoiling you the way only grand parents can.

  • Stayed: June 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank alfalund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Oregonian Father & 2 teenage daughters spent a mid-summer, Sat night at Lenox, and all of us were delighted by staff's attentiveness & generosity, grateful for hotel's overall cleanliness & character. Hard to imagine a better base to explore the back bay or beyond (subway station's 1 block away).

Room Tip: w & s side rooms quieter
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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