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“Langham hotel Boston”

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The Langham, Boston
Ranked #17 of 84 Hotels in Boston
GreenLeadersBronze level
Reviewed 3 July 2013

Stayed at the Langham hotel in Boston Last November with my mum. The hotel was absolute luxury and the staff were excellent, chocolates were laid on our pilows every evening along with white fluffy slippers being laid out for us

Room Tip: whole hotel was just luxurious
  • Stayed: November 2012, travelled with family
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1  Thank LesleyFraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 10 July 2013

Dear Lesleyfraser,

Thank you for your feedback of your stay with us in November. I am delighted that you found our hotel to be luxurious and that you enjoyed the small extra touches of the chocolates and fluffy slippers at Turn Down. We look forward to welcoming you back to The Langham on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director

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1,434 - 1,440 of 2,315 reviews

Reviewed 2 July 2013

This hotel was amazing. From the staff to the amenities. We LOVED, LOVED our stay there. Everyone anticipated our needs and they delivered with stellar service. While staying in Boston, I highly recommend staying with the Langham Boston!

  • Stayed: June 2013, travelled with family
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Thank lporter_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 10 July 2013

Dear lporter_13

Thank you for your flattering review of your stay with us at The Langham during your visit to Boston. I am delighted to read that you have a wonderful stay with us that exceeded your expectations and that our colleagues provided exceptional service. On behalf of my colleagues and I, we look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 2 July 2013

The Langham is a beautiful boutique hotel located in the financial district which lends to it's business vibe. It is located within blocks of Quincy Market and the Waterfront (check out the Aquarium and lunch at Legal Seafood) where you can find some great seafood places. We were a bit disappointed with the narrowness of the room as well as the fact that the phone in our room did not work for the first day or so that we were there. Once we advised the staff of our issue, they fixed the phone immediately. I was also disappointed at the few times we exited the hotel and were not greeted at all and had to hail our own car service. With the exception of those few glitches, the property is gorgeous and the room/ bathroom was extremely clean. TIP: If you are arriving via AMTRAK, save your money and walk from South Station to The Langham! It is extremely close!

  • Stayed: June 2013, travelled as a couple
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Thank DianaMEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 10 July 2013

DianaMEsq

Thank you for your review of your stay at The Langham, Boson for your Birthday. I am pleased to read that you found our hotel beautiful and our location close to Quincy Market and the Waterfront to be ideal for your stay. I am disappointed that you encountered a problem with the telephone, but am glad that it was resolved immediately. Additionally, I have spoken with our Head Concierge to ensure that our Doormen are retrained on the Langham Standards. Thank you again for your feedback and we hope to welcome you back to The Langham, Boston on your next visit to the city.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 1 July 2013

What a remarkable place! An excellent property with a great and very helpful staff tucked into the financial district. That seems odd but its under a mile to most anything you want. The North End, the Aquarium and the Seaport are all easy walks and its close to the T.

The bar is unique and pleasant, and the lobby restaurant has arguably the best afternoon tea we've ever had. The other reviews talk about its business atmosphere, and it certainly has that; however, we visited during July 4 week and the business was a little quieter. But the service didn't slip at all.

Highly recommend you try it on your next visit.

Stayed: July 2013, travelled as a couple
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 10 July 2013

Dear Bob S,

Thank you for your flattering review of your visit to The Langham, Boston during the week of the 4th July. I am delighted that you enjoyed our Afternoon Tea in our lobby lounge The Reserve and that you think it is the best Afternoon Tea you have had. Additionally, I am delighted that you found our location ideally located within walking distance to the Waterfront and North End and close by to public transportation. Thank you again for your review of your visit and we hope to welcome you back to The Langham, Boston soon.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 29 June 2013

The Langham is first rate in just about every way you could evaluate a hotel. The staff is knowledgeable, helpful, and friendly. The rooms are attractive and very comfortable. The in house restaurants/bars are first rate. The location is ideal for walking to all kinds of sites, activities, and attractions. We will be glad to have the opportunity to stay at the Langham on any future visits to the beautiful city of Boston.

Room Tip: Ask for a room with a view of the Norman B. Leventhal Park across Pearl Street from the hotel.
  • Stayed: June 2013, travelled as a couple
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3  Thank docboar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

I really enjoyed staying at this hotel. Staff were very friendly and efficient. The location is great - very close to the Quncy market. Views not great but the rooms were really pretty.

You can grab some pink lemonade in the lobby. You get to keep the lovely pink pens in the room. Products were also nice!

Breakfast was average

  • Stayed: June 2013, travelled as a couple
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2  Thank Traveller_STR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 June 2013

Dear Traveller_STR,

Thank you for your feedback of your recent stay at The Langham, Boston. I am pleased to read that you had an enjoyable stay with us and found our accommodations and services enjoyable. Additionally, thank you for your comments regarding the friendly and efficient service you received from our colleagues during your stay. Thank you again for your comments and we look forward to welcoming you back to The Langham, Boston in the near future. 

Sincerely,

Richard Bussiere
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2013

We choose this hotel for a weekend of exploring Boston. It is very centrally located just 5 minutes walking from real down-town Boston. The hotel is furbished in a classical style, chic and stylish. The room was impeccable. The style has to be your taste. The service was very good and wifi is free in the public areas, as it should be in a 5-star hotel. What we did not like was the breakfast. There is no open buffet, but you order your breakfast a la carte at unreasonable prices. I think that is a missed opportunity to an overall very good hotel.

Room Tip: We had a room on the 2nd floor at the frontside of the hotel which was quiet.
  • Stayed: November 2012, travelled with family
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1  Thank Ivo-Knottnerus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 June 2013

Dear Ivo-Knottnerus,

Thank you for your feedback of your stay with us at The Langham during your visit to Boston. I am pleased to read that you found our accommodation impeccable and our location in downtown Boston ideal for exploring. I am saddened however to read that you found our a la carte breakfast to be disappointing. I will review our breakfast offer for Café Fleuri with our Food and Beverage team. Thank you again for your review and we hope to welcome you back to The Langham, Boston on your next visit to the city.

Sincerely,

Richard Bussiere
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham, Boston

Address: 250 Franklin St, Boston, MA 02110-2807
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Boston
#10 Family Hotel in Boston
#12 Luxury Hotel in Boston
#14 Romantic Hotel in Boston
#16 Business Hotel in Boston
#26 Green Hotel in Boston
Price Range: £172 - £663 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Langham, Boston 4.5*
Number of rooms: 317
Official Description (provided by the hotel):
Housed in a famous architectural landmark, The Langham, Boston offers a unique blend of history, charm and urban sophistication. The hotel is in Boston's financial district and within a 5 min walk to Faneuil Hall Marketplace. It is also steps away from the Boston Harbor, the North End, Boston's finest shopping district, major colleges and universities, theaters, and the Freedom Trail to name a few. The Langham, Boston is ideally located for both business and pleasure and offers three delectable dining options,The Reserve, boasts a polished aesthetic that reflects the elegance for which The Langham, Boston is known. Sip, savor and socialize, in the refined lounge serving inspiring cocktails and Afternoon Tea with Wedgwood daily. Bond is a premiere destination for cosmopolitan dining, cocktails and entertainment. Cafe Fleuri offers contemporary New England cuisine for full breakfast and Lunch (mon-fri)and our decadent Saturday Chocolate Bar and renowned Sunday Brunch. All guests at The Langham, Boston enjoy our signature Langham Turn Down service, plush robes and slippers, and full complimentary use of the fitness center and indoor heated pool and jacuzzi in our charming and intimate pool pavilion. ... more   less 
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Also Known As:
The Langham, Boston Hotel Boston
Langham Hotel Boston

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