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The Langham, Boston
Ranked #18 of 84 Hotels in Boston
GreenLeadersBronze level
Reviewed 13 January 2014 via mobile

We stauef for 2 nights at the Langham on level 5. The staff were very helpful for an early arrival and made a room available. Superior room was large and well appointed and quiet. Breakfast was well priced and promptly available. Hotel foyer is modern and stylish. Good gym and indoor pool. Overall very good and would happily stay again.

Stayed: January 2014, travelled on business
Thank DrewAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Dear DrewAV,

Thank you for your feedback of your stay at The Langham, Boston. We are pleased to read that you found our accommodation comfortable and quiet and our indoor pool and fitness enjoyable. We look forward to welcoming you back to The Langham, Boston soon.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 13 January 2014

We arrived at Boston not knowing what to expect. We walked the 6 blocks that parted the Train Station from the Hotel and when we saw it, we could not believe our eyes.

The Langham Hotel is an old and historical building, but completely refurbished and renewed to this century.
To be blunt and honest, we were expecting a common, low profile basic hotel, but instead we found heaven.

The rooms are spacious and the views are very nice (we were on the 5th floor overlooking Franklin street).
The room amenities are super cute and overwhelming: we had 2 robes, 2 pairs of slippers, shampoos, conditioners, an amazing body lotion and very nice soaps, shower gel and huge, cozy and several towells.

The Hotel is quite luxurious, as you would expect a Hilton or a Marriot.
We only had room service dinner, which was spectacular and very well presented, cooked and it was really tasty!
Despite this, we did not have breakfast or other meals, but we could overhear some guests recommending it and speaking very good of the food and service.

Reception and Concierge service and attention were very polite, attentive and accurate in their advice.

If you go to Boston, do not hesitate to stay in the Langham!

  • Stayed: January 2014, travelled as a couple
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Thank Tam_Coata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Dear Tam_Costa,

Thank you for your review of your stay at The Langham, Boston. We are pleased to read that your stay exceeded your expectations and that our accommodations and in room amenities were enjoyable. Thank you as well for complimenting our Front Desk and Concierge teams for their polite and attentive service during your stay. We look forward to welcoming you back to The Langham on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 12 January 2014

We arrived in Boston on 28 December 2013 to celebrate our 6th wedding anniversary and see in the New Year. The Langham were aware it was our anniversary as my wife had ordered champagne for the room but they also gave us some chocolate covered strawberries too. The staff were excellent (in particular Chris and Suzy on check in) and Ryan and Ava from the concierge team (who provided great advice in advance of our stay, and throughout). The door staff were friendly and despite the plunging temperatures made sure everyone got in and out of the hotel ok and got cabs. The room was great. We had a room on the 8th floor so it was nice and quiet. It was well equipped and the bed was very comfy. The free wifi was a bonus which meant we could use our lap top to look up places to go and see or where to eat. The gym and spa were also a bonus. The gym was well equipped with a variety of cardio vascular and weight machines and the pool and jacuzzi were great especially when through the glass roof you could see the snow coming down. Our flight home was cancelled due to the snow storms and subsequent Polar Vortex but we managed to get a great rate from the Langham for an extra night and they let us use their phones to make contact with our airline (we were on hold for over an hour for one call which would have cost us a fortune). Bonds bar/restaurant although a little pricey was a great experience and again you could not fault the customer service. The location of the hotel is also excellent. It is right in the centre of the Financial/Old town so sights such as the Customs House and the Old State House and Faneuil Hall are really close. Easy access to the harbour and the North End and Boston Common and the State House are walkable. For further afield such as Cambridge and Back Bay or South Boston the hotel is located near a variety of metro stations for easy access. We didn't get breakfast with the room so can't comment on this but there are loads of little coffee shops etc nearby so we didn't have to go too far to find some good food. I would definitely recommend the Langham in Boston. A great experience all round.

Room Tip: Rooms on the 8th floor are quiet.
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  • Stayed: December 2013, travelled as a couple
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Thank K_Jameson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Dear K_Jameson,

Thank you for taking the time to review your stay at The Langham, Boston. We are delighted that you had a memorable Anniversary and New Year’s stay with us, and found our accommodations and facilities enjoyable. We are pleased to learn that you found our location within walking distance to historic sites and attractions. Thank you for complimenting our colleagues Suzy, Chris, Ryan and Ava for their exceptional service during your stay. We look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 6 January 2014

We celebrated our 40th Anniversary at the Langham in Boston. The room and all of the facilities are exceptional. All of the staff at the Langham are chosen well and trained well. We would absolutely stay here again. It is close to many events and shops, which makes it ideally situated for an extended look at Boston.

Room Tip: You are not going to get a view as it is in the Financial District.
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  • Stayed: January 2014, travelled as a couple
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2  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Dear Steven H,

Thank you for your review of your stay with us at The Langham, Boston. We are delighted that your Anniversary stay with us was memorable and that you enjoyed our accommodations and services. Thank you as well for complimenting our colleagues for their exceptional service. We look forward to welcoming you back to The Langham on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 6 January 2014 via mobile

I booked on a last minute web site so when I got to the hotel I expected to be in the worst room but was upgraded.
Room was spotlessly clean and had all the facilities you expect in a 5 star hotel and more.
The bar in the lobby does great cocktails and good food if you are not wanting to sit in the restaurant.

Stayed: December 2013, travelled with family
Thank Brisdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Dear BrisDave,

Thank you for your feedback of your stay at The Langham, Boston. We are pleased that you found our accommodations clean and our Lobby Lounge The Reserve enjoyable. We look forward to welcoming you back on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director

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Reviewed 4 January 2014

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Sue W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 27 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 January 2014

A really nice hotel in a great area. Within walking distance to waterfront and Fanuiel Hall.

Being NYE was surprised we got right into room on early check in. Was surprised at how nice our room was...(the reason for surprise...we got the room on hotwire and a big discount, so I basically expected the worst room)...a very nice room, extremely clean. great staff.

Went to Bond the bar in hotel for drinks and snacks...beautiful bar great bartender.
Only bad point was that after our dinner out we wanted to get an after dinner drink at the bar, and we were told just bottle service for $100.00 each, now I guess I could understand it being NYE night, but we were staying at hotel and wanted a night cap, lobby lounge only serves champagne and wine.
This is our second time at hotel and both times could not get an after dinner drink in Bond, hotel should have a full service lobby bar for its guests.
Other than that, great stay.

  • Stayed: December 2013, travelled as a couple
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1  Thank sheri18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langhamboston, General Manager at The Langham, Boston, responded to this reviewResponded 14 January 2014

Dear Sheri18,

Thank you for taking the time to review your stay at The Langham, Boston. We are pleased to read that you had a memorable stay with us and enjoyed our spacious accommodations and convenient downtown location. We are delighted that you found BOND beautiful, but we are disappointed to learn that you were not able to have an after dinner drink in BOND. We greatly appreciate your feedback regarding making The Reserve into a full service bar. We look forward to welcoming you back to The Langham, Boston.

Sincerely,

Richard Bussiere
Managing Director

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Additional Information about The Langham, Boston

Address: 250 Franklin St, Boston, MA 02110-2807
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Boston
#10 Family Hotel in Boston
#13 Luxury Hotel in Boston
#14 Romantic Hotel in Boston
#16 Business Hotel in Boston
#26 Green Hotel in Boston
Price Range: £150 - £501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Langham, Boston 4.5*
Number of rooms: 317
Official Description (provided by the hotel):
Housed in a famous architectural landmark, The Langham, Boston offers a unique blend of history, charm and urban sophistication. The hotel is in Boston's financial district and within a 5 min walk to Faneuil Hall Marketplace. It is also steps away from the Boston Harbor, the North End, Boston's finest shopping district, major colleges and universities, theaters, and the Freedom Trail to name a few. The Langham, Boston is ideally located for both business and pleasure and offers three delectable dining options,The Reserve, boasts a polished aesthetic that reflects the elegance for which The Langham, Boston is known. Sip, savor and socialize, in the refined lounge serving inspiring cocktails and Afternoon Tea with Wedgwood daily. Bond is a premiere destination for cosmopolitan dining, cocktails and entertainment. Cafe Fleuri offers contemporary New England cuisine for full breakfast and Lunch (mon-fri)and our decadent Saturday Chocolate Bar and renowned Sunday Brunch. All guests at The Langham, Boston enjoy our signature Langham Turn Down service, plush robes and slippers, and full complimentary use of the fitness center and indoor heated pool and jacuzzi in our charming and intimate pool pavilion. ... more   less 
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Also Known As:
The Langham, Boston Hotel Boston
Langham Hotel Boston

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